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Information systems publications

As world-class teachers, researchers, practitioners, and thought leaders who bring classroom learning to life, Department of Information Systems faculty members connect teaching and research, industry and academia, real-world experience, and theoretical constructs.

Keep up with what’s new in KnowIT

KnowIT is home to featured research, student stories, and key updates from the Department of Information Systems community. Below you’ll find our most recent articles — subscribe to our newsletter to keep up with what’s new.

Selected research publications

Find an extensive list of research publications since 2020 below, highlighting the productivity of our faculty and the breadth of their information systems research interests. We encourage interdisciplinary research, looking at ways to effectively design and utilize information technology solutions for business, government, and academic problems.

The selected research below is applied, reflects our integrative focus, and is published in premier outlets including those listed within the Financial Times Research Ranking (FT50) and the University of Texas, Dallas Research Ranking Journals (UTD24) as noted.

Business analytics and big data

We explore ways to more effectively analyze information and generate insights to drive organizational decision-making and strategy development.

(Forthcoming) "Optimal Multitask Linear Regression and Contextual Bandits under Sparse Heterogeneity." Journal of the American Statistical Association. Kan Xu and co-authors.
(Forthcoming) "Multitask Learning and Bandits via Robust Statistics." Management Science. Kan Xu and co-author.
(2025) "CauseRuDi: Explaining Behavior Sequence Models by Causal Statistics Generation and Rule Distillation." IEEE Transactions on Knowledge and Data Engineering. Tian Lu and co-authors.
(2023) "UNLOCKING THE POWER OF VOICE FOR FINANCIAL RISK PREDICTION: A THEORY-DRIVEN DEEP LEARNING DESIGN APPROACH." MIS Quarterly: Management Information Systems, 47(1), 63-96. John Zhang and co-authors. https://doi.org/10.25300/MISQ/2022/17062
(2023) "Unbox the Black-Box: Predict and Interpret YouTube Viewership Using Deep Learning." Journal of Management Information Systems, 40(2), 541-579. Xiao Liu and co-authors. https://doi.org/10.1080/07421222.2023.2196780
(2023) "Quantifying cultural change: Gender bias in music." Journal of Experimental Psychology: General, 152(9), 2591–2602. Reihane Boghrati and co-authors. https://doi.org/10.1037/xge0001412
(2022) “Marketing Insights from Text Analysis.” Marketing Letters, 33, 365-377. Reihane Boghrati and co-authors.
(2022) "Best Practices for Leveraging Data Analytics in Procurement." MIS Quarterly Executive, 21(2), 131-142. Benjamin Shao and co-authors. https://doi.org/10.17705/2msqe.00062
(2021) “Multi-Source Data Pattern Towards Financial Risks Prediction: A Hybrid Learning Strategy and New Self-Adaptive Methods." MIS Quarterly, 45(4): 1949-1998. Tian Lu and co-authors. (FT50 and UTD24)
(2020) "TOward a better measure of business proximity: Topic modeling for industry intelligence." MIS Quarterly: Management Information Systems, 40(4), 1035-1056. Michael Shi and co-authors. https://doi.org/10.25300/misq/2016/40.4.11
(2020) "Measuring Abstract Mindsets through Syntax: Automating the Linguistic Category Model with the Syntax-LCM." Social Psychological and Personality Science. Reihane Boghrati and co-authors.
(2020) “The Alerting Effect from Rising Public Awareness of Air Quality on the Outdoor Activities of Megacity Residents.” Sustainability, 12(3). Sang-Pil Han and co-authors.

Health information technology

We examine the impact of electronic health records, personal health records, and technology-based public health decisions on healthcare outcomes.

(2024) "How Socially Perceived Threat Shapes Preventive Behavior in the Context of COVID-19." Production and Operations Management. Pei-yu Chen and co-authors. https://doi.org/10.1177/10591478241231864
(2024) "Editorial: What AI and Neuroscience Can Learn from Each Other—Open Problems in Models and Theories." Cognitive Computation, 16(5), 2331-2333. Asim Roy and co-authors. https://doi.org/10.1007/s12559-024-10324-x
(2024) "Emotion tracking (vs. reporting) increases the persistence of positive (vs. negative) emotions." Journal of Experimental Social Psychology. Reihane Boghrati and co-authors. https://doi.org/10.1016/j.jesp.2023.104556
(2024) "Evaluating the Efficacy of Connected Healthcare: An Empirical Examination of Patient Engagement Approaches and Their Impact on Readmission." Management Science, 70(6), 3417-3446. Tan Lekwijit and co-authors. https://doi.org/10.1287/mnsc.2023.4865
(2024) "Assessing inclusion and representativeness on digital platforms for health education: Evidence from YouTube." Journal of Biomedical Informatics, 157, Article 104669. Xiao Liu and co-authors. https://doi.org/10.1016/j.jbi.2024.104669
(2023) "Spoiled for Choice? Personalized Recommendation for Healthcare Decisions: A Multiarmed Bandit Approach." Information Systems Research, 34(4), 1493-1512. Tongxin Zhou and co-authors. https://doi.org/10.1287/isre.2022.1191
(2023) "Artificial Intelligence in Medicine: Text Mining of Health Care Workers’ Opinions." Journal of medical Internet research, 25, Article e41138. Pascal Nitiéma. https://doi.org/10.2196/41138
(2022) “Understanding Medication Nonadherence from Social Media: A Sentiment-Enriched Deep Learning Approach.” MIS Quarterly. Xiao Liu and co-authors. (FT50 and UTD24) https://doi.org/10.25300/MISQ/2022/15336
(2022) "Telehealth Before and During the COVID-19 Pandemic: What are Healthcare Workers Saying?” Journal of Medical Internet Research, Vol 24, No 2. Pascal Nitiéma
(2021) "Disease Detection Analytics: A Simple Linear Convex Programming Algorithm for Breast Cancer and Diabetes Incidence Decisions." Decision Sciences, 52(3), 661-698. Asim Roy and co-authors. https://doi.org/10.1111/deci.12348
(2021) “Impacts of Patient Characteristics and Care Fragmentation on the Value of HIEs.” Production and Operations Management, 30(2), Feb. 2021. Pei-yu Chen and co-authors. (FT50 and UTD24). https://doi.org/10.1111/poms.13281
(2021) “Understanding Barriers to Opioid Addiction Treatments from Social Media: A Semantic Network-Based Deep Learning Approach.” Journal of Management Information Systems, 2021.38(1):166-95. Xiao Liu and co-authors. (FT50)
(2021) “Predictive Analytics for Caring and Managing Acute Disease Patients: A Deep Learning–Based Method to Predict Crucial Complications Phenotypes." Journal of Medical Internet Research, 2021, Feb 12;23(2):e18372. Xiao Liu and co-authors. https://doi.org/10.2196/18372
(2021) "A critical review of effective child mass trauma interventions: what we know and do not know from the evidence." Behavioral Sciences Feb; 11(2): 25. Pascal Nitiéma and co-authors
(2021) “Mitigating Risk Selection in Healthcare Entitlement Programs: A Beneficiary-Level Competitive Bidding Approach." Information Systems Research, Nov 23, 2021. Raghu Santanam and co-authors. (FT50 and UTD24). https://doi.org/10.1287/isre.2021.1062
(2021) "What Is The Value Of A Star When Choosing A Provider For Total Joint Replacement? A Discrete Choice Experiment." Health Affairs, 40(1). Raghu Santanam and co-authors.
(2021) "Turn Your Online Weight Management from Zero to Hero: A Multidimensional, Continuous-Time Evaluation." Management Science. Tongxin Zhou and co-authors. (FT50 and UTD24) https://doi.org/10.1287/mnsc.2021.4046
(2020) “The Impact of Step-Down Unit Care on Patient Outcomes After ICU Discharge." Critical Care Explorations 2(5). Tan Lekwijit and co-authors.
(2020) "The effect of interventions on functional impairment in youth exposed to mass trauma: a meta-analysis." Journal of Child & Adolescent Trauma, 1-14. Pascal Nitiéma and co-authors.
(2020) "Commentary: The Value of Failure in Science: The Story of Grandmother Cells in Neuroscience." Frontiers in Neuroscience. Asim Roy.
(2020) “Failure prediction using personalized models and an application to heart failure prediction.” Big Data Analytics, 5(1), 1-19. Asim Roy and co-authors.
(2020) "Harnessing Artificial Intelligence to Improve the Quality of Answers in Online Question-answering Health Forums." Journal of Management Information Systems, 37(4), pp. 1073-1098. Raghu Santanam and co-authors. (FT50)
(2020) “The dynamics of IT-business strategic alignment: evidence from healthcare information systems implementation." Information Technology and People 33(5): 1465-1488. Xiqing Sha and co-authors.
(2020) "Understanding physicians’ online-offline behavior dynamics: An empirical study." Information Systems Research, 31(2), 537-555. Tongxin Zhou and co-authors. (FT50 and UTD24)
(2020) “Go to YouTube and See Me Tomorrow: Use of Social Media for Chronic Conditions.” MIS Quarterly, Volume 44, Issue 1, 257-283. Xiao Liu and co-authors. (FT50 and UTD24)

IT-enabled services and process innovation

We demonstrate the value of IT-enabled services in improving organizational efficiency and fostering strategic and operational process innovation.

(2024) "Configuring alliance portfolios for digital innovation." Journal of Strategic Information Systems, 33(1), Article 101808. Julian Lehmann and co-authors. https://doi.org/10.1016/j.jsis.2023.101808
(2023) "Can Telework Adjustment Help Reduce Disaster-Induced Gender Gap in Job Market Outcomes?" Information Systems Research. Pei-yu Chen and co-authors.
(2023) "Revisiting the Role and Impact of Information Technology Capability." AIS Transactions on Replication Research, 9, Article 4. Pascal Nitiéma and co-authors. https://doi.org/10.17705/1atrr.00081
(2023) “Space-Based Moving Target Indicators: Some Design Considerations.” Phalanx 56, no. 4 (2023): 16–23. Asim Roy.
(2023) "An Empirical Study of Information Technology Capabilities to Enable Value Chain Activities and Interfaces." Information Systems Frontiers, 25(4), 1533-1547. Benjamin Shao and co-authors. https://doi.org/10.1007/s10796-022-10301-5
(2022) “Learning outside the Classroom during a Pandemic: Evidence from an Artificial Intelligence-Based Education App.” Management Science. Sang-Pil Han, and co-authors. (FT50 and UTD24).
(2022) "Designing Digital Market Offerings: How Digital Ventures Navigate the Tension Between Generative Digital Technology and the Current Environment." MIS Quarterly Volume 46. No 3. Julian Lehmann and co-authors. (FT50 and UTD24). https://doi.org/10.25300/MISQ/2022/16026
(2022) "Offerings that are “Ever-in-the-Making”: Post-Launch Continuous Digital Innovation in Late-Stage Entrepreneurial Ventures. Business & Information Systems Engineering, 64, 69-89. Julian Lehmann and co-authors
(2022) “How Do On-demand Ridesharing Services Affect Traffic Congestion? The Moderating Role of Urban Compactness.” Production and Operations Management. John Zhang and co-authors. (FT50 and UTD24) https://doi.org/10.1111/poms.13530
(2021) “Combating Procrastination on MOOCs via Optimal Calls-to-Action.” Information Systems Research 32(2). Pei-yu Chen and co-authors. (FT50 and UTD24). https://doi.org/10.1287/isre.2020.0974
(2021) “The role of expectation-reality discrepancy in service contracts.” Production and Operations Management, Volume 30, Issue 11, pp. 4160-4175. Hong Guo and co-authors. (FT50 and UTD24). https://doi.org/10.1111/poms.13514
(2021) “Provisioning interoperable disaster management systems: Integrated, unified, and federated approaches.” MIS Quarterly, Volume 45, Issue 1, pp. 45-82. Hong Guo and co-authors. (FT50 and UTD24)
(2020) "Researching Digital Entrepreneurship: Current Issues and Suggestions for Future Directions." Communications of the AIS (48:1), pp. 284-304. Julian Lehmann and co-authors.

Information economics and strategy

We analyze how the distribution and interpretation of information economics shape decision-making, resource allocation, and economic markets.

(2024) "1+1>2? Information, Humans, and Machines." Information Systems Research. Tian Lu and co-author.
(2024) "On Crafting Effective Theoretical Contributions for Empirical Papers in Economics of Information Systems: Some Editorial Reflections." Information Systems Research. Pei-yu Chen and co-authors. https://doi.org/10.1287/isre.2024.editorial.v35.n3
(2024) "ECONOMICS OF ANALYTICS SERVICES ON A MARKETPLACE PLATFORM." MIS Quarterly: Management Information Systems, 48(2), 775-823. Hong Guo and co-authors. https://doi.org/10.25300/MISQ/2023/16452
(2023) “Profit vs. Equality? The Case of Financial Risk Assessment and A New Perspective on Alternative Data.” MIS Quarterly. Tian Lu and co-authors. (FT50 and UTD24)
(2022) “Examining the Spillover Effect of Sustainable Consumption on Microloan Repayment: A Big Data-Based Research." Information and Management, Volume 59, Issue 5. Tian Lu and co-authors.
(2021) "Rethinking the trajectory of economic development: a study of firm entry mode under reverse directionality." Qualitative Research in Organizations and Management: An International Journal. Jayaram Balachander
(2021) “Attracting High-Quality Contestants to Contest in the Context of Crowdsourcing Contest Platform.” Production and Operations Management, Vol. 30, Iss. 6, pp. 1751-1771. Pei-yu Chen, Shin-yi Wu, and co-authors. (FT50 and UTD24). https://doi.org/10.1111/poms.13340
(2021) “Can Social Notifications Help to Mitigate Payment Delinquency in P2P Lending? A Randomized Field Experiment." Production and Operations Management, 30(8): 2564-2585. Tian Lu and co-authors. (FT50 and UTD24)
(2021) “A Model of Two-Zoned Network for Platform Competition.” Decision Support Systems 146(1), 113547, 1-13. Benjamin Shao and co-authors.
(2021) “The Empowering and Competition Effects of the Platform-Based Sharing Economy on the Supply and Demand Sides of the Labor Market.” Journal of Management Information Systems, 38(1), pp. 140-165. John Zhang and co-authors. (FT50)
(2021) "Pricing strategies for a bundled channel with services network effects." International Journal of Production Research, 59(10), 3152-3168. Shin-yi Wu and co-authors. https://doi.org/10.1080/00207543.2020.1746852
(2020) “Social Collateral, Soft Information and Online Peer-to-Peer Lending: A Theoretical Model.” European Journal of Operational Research, Vol. 281, Iss. 2, pp. 428-438. Pei-yu Chen, Shin-yi Wu, and co-authors.
(2020) “Prosocial Compliance in P2P Lending: A Natural Field Experiment." Management Science, 66(1): 315-333. Tian Lu and co-authors. (FT50 and UTD24)
(2020) “Heads or Tails? Network effects on game purchase behavior in the long tail market." Information Systems Frontiers 22(10). Raghu Santanam and co-authors.

Information security and privacy

We focus on strengthening information security and privacy to better safeguard sensitive user information, IT infrastructure, and regulatory compliance.

(2023) “Tracking disclosure change trajectories for financial fraud detection.” Production and Operations Management, 32(2), pp. 584-602. John Zhang and co-authors. https://doi.org/10.1111/poms.13888
(2022) "A theory‐driven machine learning system for financial disinformation detection." Production and Operations Management 31.8 (2022): 3160-3179. John Zhang and co-authors. (FT50 and UTD24)
(2021) "Informing Cyber Threat Intelligence through Dark Web Situational Awareness: The AZSecure Hacker Assets Portal." ACM Digital Threats: Research and Practice, 2 (4), pp. 1-10. Victor Benjamin and co-authors.

Social media, ecommerce, and mobile platforms

We study the development and usability of information technology for sharing social content, ecommerce, and mobile information systems.

(2024) "Fake thumbs in play: A large-scale exploration of false amplification and false diminution in online news comment spaces." New Media & Society, 26(6), 3252-3272. Sang-Pil Han and co-authors. https://doi.org/10.1177/14614448221099170
(2024) "Disinformation Spillover: Uncovering the Ripple Effect of Bot-Assisted Fake Social Engagement on Public Attention." Management Information Systems Quarterly, 48(3), 2024, 847-872. Sang-Pil Han and co-authors. https://doi.org/10.25300/MISQ/2023/17195
(2024) "In-Consumption Information Cues and Online Video Consumption." MIS Quarterly, 48(2), 645-678. Sang-Pil Han and co-authors. https://doi.org/10.25300/MISQ/2023/17763
(2024) "Being Emotionally Supportive: Exploring the Value of Emotional Appeals Retargeting in Recovering Consumers of FinTech Services." Production and Operations Management, 33(1) 166-183. Tian Lu and co-authors.
(2024) "Social Ties among Fundraisers and Crowdfunding Performance: The Impact of Tie Strength and Network Closure." Journal of Management Information Systems, 41(1), 111-145. Benjamin Shao and co-authors. https://doi.org/10.1080/07421222.2023.2301174
(2023) "Augmenting Social Bot Detection with Crowd-Generated Labels." Information Systems Research, 34(2), 487-507. Victor Benjamin and Raghu Santanam. https://doi.org/10.1287/isre.2022.1136
(2023) "PUTTING RELIGIOUS BIAS IN CONTEXT: HOW OFFLINE AND ONLINE CONTEXTS SHAPE RELIGIOUS BIAS IN ONLINE PROSOCIAL LENDING." MIS Quarterly: Management Information Systems, 47(1), 33-62. Raghu Santanam and co-authors. https://doi.org/10.25300/MISQ/2022/16959
(2023) "ELECTORAL COMPETITION IN THE AGE OF SOCIAL MEDIA: THE ROLE OF SOCIAL MEDIA INFLUENCERS." MIS Quarterly: Management Information Systems, 47(7), 1647-1662. Hong Guo and co-authors. https://doi.org/10.25300/MISQ/2022/16422
(2023) "Uncertainty Reduction vs. Reciprocity: Understanding the Effect of a Platform-Initiated Reviewer Incentive Program on Regular Ratings." Information Systems Research, 35(3). Sang-Pil Han and co-authors. https://doi.org/10.1287/isre.2019.0176
(2023) "How Verb Tense Shapes Persuasion." Journal of Consumer Research, Volume 50, Issue 3, October 2023, Pages 645–660. Reihane Boghrati and co-authors. https://doi.org/10.1093/jcr/ucad006
(2023) “Style, Content, and the Success of Ideas.” Journal of Consumer Psychology. Reihane Boghrati and co-authors. https://doi.org/10.1002/jcpy.1346
(2022). "Ask for Reviews at The Right Time: Evidence from Two Field Experiments." Journal of Marketing, 87(4). Sang-Pil Han and co-authors. https://doi.org/10.1177/00222429221143329
(2022) “Fostering Perceptions of Authenticity via Sensitive Self-disclosure.” Journal of Experimental Psychology: Applied. Reihane Boghrati and co-authors.
(2022) "The Screening Role of Auction Parameters on Online Outsourcing Platforms for Information Technology Service." Information Systems Research. Pei-yu Chen, Benjamin Shao, and co-authors. (FT50 and UTD24)
(2022) “Positive Demand Spillover of Popular App Adoption: Implications for Platform Owners’ Management of Complements." Information Systems Research. Sang-Pil Han and co-authors. (FT50 and UTD24). https://doi.org/10.1287/isre.2022.1164
(2022) “Bypassing Automated Performance-Optimizers in Display-Ad Valuation and Correcting for the Quantity-Quality (QQ) Bias.” Information Systems Research, 33(2):399-412. Sang-Pil Han and co-authors. (FT50 and UTD24) https://doi.org/10.1287/isre.2021.1050
(2021) "Stance detection with BERT embeddings for credibility analysis of information on social media." PeerJ Computer Science, 7, e467. Victor Benjamin, Raghu Santanam, and co-authors. https://doi.org/10.7717/peerj-cs.467
(2021) “Early Bird vs. Late Owl: An Empirical Investigation of Individual Shopping Time Habit and Its Effects." MIS Quarterly. 45(1), 2021. Pei-yu Chen and co-authors. (FT50 and UTD24). https://aisel.aisnet.org/misq/vol45/iss1/6/
(2021) “Measuring Product Type and Purchase Uncertainty with Online Product Ratings: A Theoretical Model and Empirical Application.” Information Systems Research, Vol. 32, No. 4, pp. 1470-1489. Pei-yu Chen, Shin-yi Wu and co-authors. (FT50 and UTD24). https://doi.org/10.1287/isre.2021.1041
(2021) “On Factors that Moderate the Effect of Buyer-Supplier Experience on E-Procurement Platforms.” Production and Operations Management 30(4), 1034-1051. Benjamin Shao and co-authors. (FT50 and UTD24). https://doi.org/10.1111/poms.13291
(2021) “Adoption and Performance of Mobile Sales Channel for e-Retailers: Fit with m-Retail Characteristics and Dependency on e-Retailing.” Information Systems Frontiers 23(3), 681-694. Benjamin Shao and co-authors.
(2020) “When Loyalty Goes Mobile: Effects of Mobile Loyalty Apps on Purchase, Redemption, and Competition.” Information Systems Research. 31(3), 835–847. Sang-Pil Han and co-authors. (FT50 and UTD24)
(2020) "The association of mass trauma media contact with depression and anxiety: a meta-analytic review." Journal of Affective Disorders Reports, 100063. Pascal Nitiéma and co-authors.
(2020) “An Economic Analysis of Product Recommendation in the Presence of Quality and Taste-Match Heterogeneity.” Information Systems Research. Raghu Santanam, Michael Shi, and co-authors. (FT50 and UTD24)
(2020) “Finding Useful Solutions in Online Knowledge Communities: A Theory-Driven Design and Multi-level Analysis.” Information Systems Research, 31(3), pp. 731-752, September. John Zhang and co-authors. (FT50 and UTD24)