Pei-yu Chen
Biography
Dr. Pei-yu Sharon Chen is the Earl and Gladys Davis Distinguished Professor and Department Chair of Information Systems. She is also the co-Director of the Actionable Analytics Lab at the W. P. Carey School of Business, Arizona State University. Prior to joining ASU, she served on the faculty at Tepper School of Business, Carnegie Mellon University and Fox School of Business, Temple University. She received her PhD from Wharton School of Business at the University of Pennsylvania.
Dr. Chen’s research are interdisciplinary, spanning across Information Systems, Economics, Management and Strategy, Marketing, and Operations. Her recent research focuses on data analytics, IT-enabled strategies, crowdsourcing, open innovation and AI applications and impacts. Dr. Chen’s work has been published in leading business journals such as Management Science, Information Systems Research, MIS Quarterly, Operations Research, and Production and Operations Management. Dr. Chen was awarded the Dean’s Distinguished Research Career Award at the W. P. Carey School of Business. Many of Dr. Chen’s research has triggered industry interests and been implemented in practice. Dr. Chen has also worked with many corporate partners in research, in industries such as E-commerce, Education, Financial Services, Information Technology, Health Care, Manufacturing and Retailing. Professionally, Dr. Chen has served on the editorial boards of Management Science and Information Systems Research. She has also served as co-chair for several premier conferences/workshops and has been frequently invited as a speaker or panelist in top tier conferences/workshops and at other leading research universities.
Education
- PhD, Wharton School of Business, University of Pennsylvania, 2002
- MS (Applied Economics), Wharton School of Business, University of Pennsylvania, 2000
- MBA, National Taiwan University, 1998
- BS (Information Management), National Taiwan University, 1996
Research Interests
My research focuses on the strategic interactions of information technology and business, in particular, how can firms shape and generate value from use of IT and abundant information available to them.
Publications
Selected publications:
Pei-yu Chen, Lorin Hitt, Yili Hong, and Shinyi Wu. Measuring Product Type and Purchase Uncertainty with Online Product Ratings: A Theoretical Model and Empirical Application. Accepted. Information Systems Research.
Pei-yu Chen, Paul Pavlou, Shinyi Wu and Yang Yang. Attracting High-Quality Contestants to Contests in the Context of Crowdsourcing Contest Platform. Accepted. Production and Operations Management.
Nina Huang, Jiayin Zhang, Gord Burtch, Xitong Li, and Pei-yu Chen. Combating Procrastination on MOOCs via Optimal Calls-to-Action. Accepted, Information Systems Research.
Hilal Atsoy, Emre Demirezen and Pei-yu Chen. Impacts of Patient Characteristics and Care Fragmentation on the Value of HIEs. Accepted, Production and Operations Management.
Ziqiond Zhang, Zili Zhang, and Pei-yu Chen. Eary Bird vs. Late Owl: An Empirical Investigation of Individual Shopping Time Habit and Its Effects. Forthcoming, MIS Quarterly.
Zhengchi Liu, Jennifer Shang, Shinyi Wu, and Pei-yu Chen. Social Collateral, Soft Information and Online Peer-to-Peer Lending: A Theoretical Model. European Journal of Operational Research, 281(2), Mar. 2020.
Ni Huang, Tianshu Sun, Pei-yu Chen and Joe Golden. Word-of-Mouth System Implementation and Customer Conversion: A Randomized Field Experiment, Information Systems Research, 30 (3), Sep., 2019.
Pei-yu Chen, Kevin Hong and Ying Liu. The Value of Multi-dimensional Rating Systems: Evidence from a Natural Experiment and Randomized Experiments. Management Science, 64 (10), 2018.
Hilal Atsoy, Pei-yu Chen and Kartik Ganju. “The Spillover Effects of Health IT Investments on Regional Health Care Costs" Management Science, 64(6), 2018.
Pei-yu Chen and Shin-yi Wu. “The Impact and Implications of On-Demand Services on Market Structure”. Information Systems Research, Sep. 2013.
Pei-yu Chen, Gaurav Kataria and Ramayya Krishnan. “Correlated Failures, Diversification and Information Security Risk Management". MIS Quarterly. 35, 2011.
Mei Xue, Lorin Hitt and Pei-yu Chen. “Determinants and Outcomes of Internet Banking Adoption”. Management Science. 57. 2011.
Byung Cho Kim, Pei-yu Chen and Tridas Mukhopadhyay. “Monopoly, Software Quality and Liability”. Production and Operations Management. 20, 2011.
Shinyi Wu, Lorin Hitt, Pei-yu Chen, and G. Anandalingam. “Optimal Customized Bundle Pricing for Information Goods—A Mixed Integer Programming Approach”. Management Science 54, 2008.
Shin-yi Wu and Pei-yu Chen. “Versioning and Piracy Control for Digital Information Goods”. Operations Research 56, 2008.
Pei-yu Chen and Chris Forman. “Can vendors influence switching costs and compatibility in an environment with open standards?” MIS Quarterly, 30, 2006.
Lorin Hitt and Pei-yu Chen. “Bundling with Customer Self-Selection: A Simple Approach to Bundling Low Marginal Cost Goods”. Management Science, 51, 2005.
Pei-yu Chen and Lorin Hitt. “Measuring Switching Costs and the Determinants of Customer Retention in Internet-Enabled Businesses: A Study of the Online Brokerage Industry,” Information Systems Research, 13, 2002.
Courses
| Fall 2021 | |
|---|---|
| Course Number | Course Title |
| CIS 484 | Internship |
| CIS 492 | Honors Directed Study |
| CIS 493 | Honors Thesis |
| CIS 790 | Reading and Conference |
| CIS 792 | Research |
| CIS 795 | Continuing Registration |
| CIS 799 | Dissertation |
| Summer 2021 | |
|---|---|
| Course Number | Course Title |
| CIS 484 | Internship |
| CIS 505 | Intro to Enterprise Analytics |
| CIS 790 | Reading and Conference |
| CIS 792 | Research |
| CIS 799 | Dissertation |
| Fall 2020 | |
|---|---|
| Course Number | Course Title |
| CIS 505 | Intro to Enterprise Analytics |
| CIS 791 | Seminar |
| Fall 2019 | |
|---|---|
| Course Number | Course Title |
| CIS 505 | Intro to Enterprise Analytics |
| Fall 2018 | |
|---|---|
| Course Number | Course Title |
| CIS 505 | Intro to Enterprise Analytics |
| CIS 791 | Seminar |
| Spring 2018 | |
|---|---|
| Course Number | Course Title |
| CIS 505 | Intro to Enterprise Analytics |
| Fall 2017 | |
|---|---|
| Course Number | Course Title |
| CIS 505 | Intro to Enterprise Analytics |
| Spring 2017 | |
|---|---|
| Course Number | Course Title |
| CIS 505 | Intro to Enterprise Analytics |
| CIS 506 | Information Management |
Honors/Awards
Honors:
Deans Distinguished Career Research Award, W. P. Carey School of Business, ASU 2021
Deans Excellence in Research summer grant, W. P. Carey School of Business, ASU 2020
Deans Excellence in Research summer grant, W. P. Carey School of Business, ASU 2019
Outstanding Teaching Award, Department of Information Systems Graduate Program. 2018
Deans Excellence in Research summer grant, W. P. Carey School of Business, ASU 2018
Best Track Paper (E-Business and E-Government), International conference on Information Systems, 2017
Deans Excellence in Research summer grant, W. P. Carey School of Business, ASU 2017
Service Award, Department of Information Systems, W.P. Carey School of Business 2016
Best Paper Award, The 5th Annual Workshop on Health IT and Economics (WHITE) 2014
Management Science Meritorious Service Award, For outstanding Associate Editor service at Management Science, 2014
Management Science Meritorious Service Award, For outstanding Associate Editor service at Management Science, 2013
Best paper award, first runner up, International conference on Information Systems 2012
2012 Deans Research Honor Roll, Fox School of Business and Management, Temple University 2012
Information Systems Research Service Award 2009
Wharton Doctoral Fellowship, University of Pennsylvania, Wharton School. 1998-2002
Winner of WISE 1999 Best Doctoral Student Presentation, Workshop on Information Systems Economics, Charlotte, 1999
Shannon Memorial Scholarship, University of Pennsylvania, awarded for outstanding academic performance. 1999-2000
Ministry of Education Graduate Scholarships, Given by Taiwan Ministry of Education to top 5% students at each graduate school. 1996-1998
The President Awards, Given by National Taiwan University to Top 5% student . 1992-1996
United World Chinese Commercial Bank Scholarship, Given by United World Chinese Commercial Bank at Taiwan to distinguished students in the country. 1994
Awarded as a Gifted Student in Natural Science, Taiwan 1991
Awarded as Nation Outstanding Youth, Taiwan 1991
Editorships
Editorial Roles for Scientific/Professional Journals
Associate Editor, Management Science (2009~)
Associate Editor, Information Systems Research (20062009; 2016~).
Guest Associate Editor, Information Systems Research, special issue on social media (2012)
Guest Associate Editor, MIS Quarterly (2008, 2009, 2012, 2014)
Guest Senior Editor, Production and Operations Management (2010)
Editorial Review Board, Production and Operations Management (2003--present).
Recent Editorial Roles for Professional Meetings (Conference/Symposium)
Conference Co-Chair, INFORMS- Conference on Information Systems and Technology (CIST), 2018.
ISS Cluster Chair, INFORMS Annual Conference, 2018.
Associate Editor, International Conference on Information Systems (2007, 2010, 2013, 2014, 2015, 2016, 2017, 2018).
Program Committee, INFORMS- Conference on Information Systems and Technology (CIST) (2004, 2005, 2006, 2015, 2016, 2017).
Track Co-Chair, Economics and Value IS track, International Conference on Information Systems (2011)
Workshop co-chair, 2011 Workshop on Information Systems and Economics (Dec. 2011).
Service
Invited Talks at Other Academic Institutions
University of Texas at Dallas, April, 2021.
Temple University, Dec. 2020
University of Pennsylvania, April, 2019.
University of Pittsburgh, Feb. 2019.
Boston College, May, 2018.
Emory University, HighTower Speaker, Mar. 2, 2018.
University of Utah, Jan. 2018.
University of Maryland, Nov. 2017.
Biomedical Informatics Institute, ASU. Aug. 2017.
UC-Irvine. Feb. 2016.
UT-Austin. Nov. 2015.
Georgia Technology of Institute. Nov. 2014.
Carnegie Mellon University. Oct. 2014.
University of Arizona. April. 2014.
University of Washington. Mar. 2014.
Arizona State University. Feb. 2013.
Hong Kong University of Science and Technology. July, 2012.
UT-Austin. Oct. 2010.
The Wharton School, University of Pennsylvania. Apr. 2010.
National University of Singapore (Singapore). Feb 2010.
National Taiwan University (Taiwan). May 2009.
Academia Sinica (Taiwan). May 2009.
Temple University, Nov. 2007.
Singapore Management University, May 2007.
University of California –San Diego, Jan. 2007.
Boston College, May. 2005.
National University of Singapore, Industrial Organization Workshop, Aug. 2004.
Nanyang Technological University (Singapore), Aug. 2004.
National Taiwan University (Taiwan), Aug. 2004.
The University of California at Berkeley, Feb. 2002.
The University of Rochester, Feb. 2002.
The University of Maryland, Feb. 2002.
The University of British Columbia, Feb. 2002.
New York University, Feb. 2002.
Carnegie-Mellon University, Feb. 2002.
The University of Texas at Austin, Jan. 2002.
The University of California at Irvine, Jan. 2002.
Georgia Institute of Technology, Jan. 2002.
Work History
Arizona State University: 2013-present. Previous appointments: Temple University and Carnegie Mellon University