Pei-yu Chen

Professor
Faculty
TEMPE Campus
Mailcode
4606

Biography

Peiyu Chen is currently a Full Professor of Information Systems at the W. P. Carey School of Business. Prior to this position, she was an assistant professor at Carnegie Mellon University and an associate professor at Temple University. She received her PhD from the University of Pennsylvania. 

Dr. Chen’s research interests are in data analytics and IT-enabled strategies, in areas such as e-commerce, digital economy and healthcare. Her work has been published in leading journals such as Information Systems Research, Management Science, MIS Quarterly, and Operations Research, along with numerous papers presented in the top conferences in the IS discipline, such as the International Conference on Information Systems and the Workshop on Information Systems and Economics.

She has served as an associate editor for Management Science and Information Systems Research and as a guest editor for special issues in MIS Quarterly. She has also served on the program committee and as session chair/discussant on a number of IS conferences/workshops, including serving as a co-chair for the Workshop on Information Systems and Economics in 2011 and as a track co-chair for International Conference on Information Systems in 2011. 

 

Education

  • PhD  University of Pennsylvania, 2002
  • MS (Applied Economics)  University of Pennsylvania, 2000
  • MBA  National Taiwan University, 1998
  • BS (Information Management)  National Taiwan University, 1996

Research Interests

My research focuses on the strategic interactions of information technology and business, in particular, how can firms shape and generate value from use of IT and abundant information available to them.

 

Publications

Selected publications: 

Pei-yu Chen, Kevin Hong and Ying Liu. The Value of Multi-dimensional Rating Systems: Evidence from a Natural Experiment and Randomized Experiments. Management Science, forthcoming.  

Hilal Atsoy, Pei-yu Chen and Kartik Ganju. The Spillover Effects of Health IT Investments on Regional Health Care Costs. Management Science, forthcoming.

Pei-yu Chen and Shin-yi Wu. “The Impact and Implications of On-Demand Services on Market Structure”. Information Systems Research, Sep. 2013.   

Pei-yu Chen, Gaurav Kataria and Ramayya Krishnan. “Correlated Failures, Diversification and Information Security Risk Management".  MIS Quarterly. 35, 2011.

Mei Xue, Lorin Hitt and Pei-yu Chen. “Determinants and Outcomes of Internet Banking Adoption”.  Management Science. 57. 2011.

Byung Cho Kim, Pei-yu Chen and Tridas Mukhopadhyay. “Monopoly, Software Quality and Liability”. Production and Operations Management. 20, 2011.

Shinyi Wu, Lorin Hitt, Pei-yu Chen, and G. Anandalingam. “Optimal Customized Bundle Pricing for Information Goods—A Mixed Integer Programming Approach”. Management Science 54, 2008.

Shin-yi Wu and Pei-yu Chen. “Versioning and Piracy Control for Digital Information Goods”. Operations Research 56, 2008.

Pei-yu Chen and Chris Forman. “Can vendors influence switching costs and compatibility in an environment with open standards?” MIS Quarterly, 30, 2006.

Lorin Hitt and Pei-yu Chen. “Bundling with Customer Self-Selection: A Simple Approach to Bundling Low Marginal Cost Goods”. Management Science, 51, 2005.

Pei-yu Chen and Lorin Hitt. “Measuring Switching Costs and the Determinants of Customer Retention in Internet-Enabled Businesses: A Study of the Online Brokerage Industry,” Information Systems Research, 13, 2002.

Courses

Fall 2018
Course NumberCourse Title
CIS 505Intro to Enterprise Analytics
CIS 791Seminar
Spring 2018
Course NumberCourse Title
CIS 505Intro to Enterprise Analytics
Fall 2017
Course NumberCourse Title
CIS 505Intro to Enterprise Analytics
Spring 2017
Course NumberCourse Title
CIS 505Intro to Enterprise Analytics
CIS 506Information Management
Fall 2016
Course NumberCourse Title
CIS 505Intro to Enterprise Analytics
Spring 2016
Course NumberCourse Title
CIS 506Information Management
CIS 791Seminar
Fall 2015
Course NumberCourse Title
CIS 506Information Management
Spring 2015
Course NumberCourse Title
CIS 591Seminar
Fall 2014
Course NumberCourse Title
CIS 591Seminar
Spring 2014
Course NumberCourse Title
CIS 591Seminar
CIS 791Seminar

Honors/Awards

Honors:

Best Track Paper (E-Business and E-Government), International conference on Information Systems,     2017

Deans Excellence in Research summer grant,  W. P. Carey School of Business, ASU                    2017, 2018             

Service Award, Department of Information Systems, W.P. Carey School of Business                                 2016              

Best Paper Award, The 5th Annual Workshop on Health IT and Economics (WHITE)                                 2014

Management Science Meritorious Service Award, For outstanding Associate Editor service at Management Science, 2014       

Management Science Meritorious Service Award, For outstanding Associate Editor service at Management Science, 2013

Best paper award, first runner up, International conference on Information Systems                                  2012

2012 Deans Research Honor Roll, Fox School of Business and Management, Temple University             2012

Information Systems Research Service Award                                                                                             2009

Wharton Doctoral Fellowship, University of Pennsylvania, Wharton School.                                                        1998-2002

Winner of WISE 1999 Best Doctoral Student Presentation, Workshop on Information Systems Economics, Charlotte, 1999

Shannon Memorial Scholarship, University of Pennsylvania, awarded for outstanding academic performance.    1999-2000

Ministry of Education Graduate Scholarships, Given by Taiwan Ministry of Education to top 5% students at each graduate school.                                                                                                                                                                      1996-1998

The President Awards, Given by National Taiwan University to Top 5% student                                .                    1992-1996

United World Chinese Commercial Bank Scholarship, Given by United World Chinese Commercial Bank at Taiwan to distinguished students in the country.                                                                                                                      1994

Awarded as a Gifted Student in Natural Science, Taiwan                                         1991

Awarded as Nation Outstanding Youth, Taiwan                                                        1991

Editorships

Editorial Roles for Scientific/Professional Journals

Associate Editor, Management Science (2009~)

Associate Editor, Information Systems Research (20062009; 2016~).

Guest Associate Editor, Information Systems Research, special issue on social media (2012)

Guest Associate Editor, MIS Quarterly (2008, 2009, 2012, 2014)

Guest Senior Editor, Production and Operations Management (2010)

Editorial Review Board, Production and Operations Management (2003--present).

 

Editorial Roles for Professional Meetings (Conference/Symposium)

Conference Co-Chair, INFORMS- Conference on Information Systems and Technology (CIST), 2018.

ISS Cluster Chair, INFORMS Annual Conference, 2018.

Associate Editor, International Conference on Information Systems (2007, 2010, 2013, 2014, 2015, 2016, 2017, 2018).

Program Committee, INFORMS- Conference on Information Systems and Technology (CIST) (2004, 2005, 2006, 2015, 2016, 2017).

Track Co-Chair, Economics and Value IS track, International Conference on Information Systems (2011)

Workshop co-chair, 2011 Workshop on Information Systems and Economics (Dec. 2011).

Track Co-Chair, Pacific Asia Conference on Information Systems (PACIS), Kuala Lumpur, Malaysia, Economics and IS track (July, 2006).

Program Committee, IEEE International Conference on Service Operations and Logistics, and Informatics, Beijing, China (Aug. 2005).

Organization Committee and Program Committee, First Asia Pacific Conference on Knowledge Management Knowledge Management in the Global Environment: The Roles of Culture, Industry and Government in Fostering a Knowledge Society, Taipei, Taiwan (Dec. 2004).

Program Committee, International Conference on Electronic Commerce, Pittsburgh, PA (Oct. 2003).

 

Service

Invited Talks at Other Academic Institutions

Boston College, May, 2018. “Conspicuous Social Sharing: A Randomized Field Experiment.”

Emory University, HighTower Speaker, Mar. 2, 2018. “Early Bird vs. Late Owls in Online Shopping? An Empirical Investigation of Individual Shopping Temporal Orientation and Its Effects.”

University of Utah, Jan. 2018. “Early Bird vs. Late Owls in Online Shopping? An Empirical Investigation of Individual Shopping Temporal Orientation and Its Effects.”

University of Maryland, Nov. 2017. “Synchronous Effects in Online Shopping? An Empirical Investigation of Individual Shopping Temporal Orientation and Its Effects.”

Biomedical Informatics Institute, ASU. Aug. 2017. “The Impact of Health IT Investments on Healthcare Costs and Patient Outcomes”. 

UC-Irvine. Feb. 2016. “Value of Multi-dimensional Rating Systems:  An Information Transfer View”.

UT-Austin. Nov. 2015. “Value of Multi-dimensional Rating Systems:  An Information Transfer View”.

Georgia Technology of Institute. Nov. 2014. “Consumer Surplus in Electronic Markets”.

Carnegie Mellon University. Oct. 2014. “Measuring Product Type with Dynamics of Online Product Reviews”

University of Arizona. April. 2014. “Measuring Product Type with Dynamics of Online Product Reviews”

University of Washington. Mar. 2014. “Measuring Product Type with Dynamics of Online Product Reviews”

Arizona State University. Feb. 2013. “Open Innovation”

Hong Kong University of Science and Technology. July, 2012. “Measuring Product Type with Dynamics of Online Review Variance: Implications for Research and Practice”.

UT-Austin. Oct. 2010. “Online Contests for Open Innovation”.

The Wharton School, University of Pennsylvania. Apr. 2010. “Online Contests for Open Innovation”.

National University of Singapore (Singapore). Feb 2010. “The Determinants and Outcomes of Internet Banking Adoption”

National Taiwan University (Taiwan). May 2009. “The Determinants and Outcomes of Internet Banking Adoption”

Academia Sinica (Taiwan). May 2009. Pricing information goods and How to do good research.

Temple University, Nov. 2007. “Switching Costs and Network Effects in the Market for Routers and Switches”.

Singapore Management University, May 2007. “Switching Costs and Network Effects in the Market for Routers and Switches”.

University of California –San Diego, Jan. 2007. “Switching Costs and Network Effects in the Market for Routers and Switches”.

Boston College, May. 2005. “The Impact of Online Recommendations and Consumer Ratings on Sales”.

National University of Singapore, Industrial Organization Workshop, Aug. 2004. “The Impact of Online Recommendations and Consumer Ratings on Sales”.

Nanyang Technological University (Singapore), Aug. 2004. “The Impact of Online Recommendations and Consumer Ratings on Sales”.

National Taiwan University (Taiwan), Aug. 2004. “Customer Awareness, Brand Sensitivity and Price Dispersion”.  

The University of California at Berkeley, Feb. 2002. "Measuring Switching Costs and the Determinants of Customer Retention in Internet-Enabled Businesses ".

The University of Rochester, Feb. 2002. "Measuring Switching Costs and the Determinants of Customer Retention in Internet-Enabled Businesses ".

The University of Maryland, Feb. 2002. "Measuring Switching Costs and the Determinants of Customer Retention in Internet-Enabled Businesses ".

The University of British Columbia, Feb. 2002. "Measuring Switching Costs and the Determinants of Customer Retention in Internet-Enabled Businesses ".

New York University, Feb. 2002. "Measuring Switching Costs and the Determinants of Customer Retention in Internet-Enabled Businesses ".

Carnegie-Mellon University, Feb. 2002. "Measuring Switching Costs and the Determinants of Customer Retention in Internet-Enabled Businesses ".

The University of Texas at Austin, Jan. 2002. "Measuring Switching Costs and the Determinants of Customer Retention in Internet-Enabled Businesses ".

The University of California at Irvine, Jan. 2002. "Measuring Switching Costs and the Determinants of Customer Retention in Internet-Enabled Businesses ".

Georgia Institute of Technology, Jan. 2002. "Measuring Switching Costs and the Determinants of Customer Retention in Internet-Enabled Businesses ".

Work History

Arizona State University: 2013-present. Previous appointments: Temple University and Carnegie Mellon University