Continuing Education

Broaden your personal knowledge through stimulating online courses and certificates. Move your small business forward with insights from one of America’s top-ranked business schools. Enroll in a certificate program and develop your company’s advantage — or choose a custom program to develop your company’s workforce. With continuing education from the W. P. Carey School of Business, you can determine the path that’s right for you and your career, with the resources and instruction you expect from ASU.

Courses

 Online

Blueprinting Service Experiences

This ASU online course from the W. P. Carey School of Business is a tried-and-true method of uncovering your customer’s truth and pain points, and can give you unmatched competitive advantage.

Self-paced

$299

 Online

Delivering Service Excellence

Learn to identify those important moments of truth with your customers and actively listen to their needs. You’ll also discover tactics for dealing with difficult customers and complaints.

Self-paced

$299

 Online

Developing Your Business Model/Business Plan

How will you make money and when? What resources will you need to accomplish this and how will you get them? These questions and others are addressed in your business model and plan.

Self-paced

$275

 Online

Evaluating the Opportunity for Your Small Business

Do you know what you don’t know about your entrepreneurial opportunities? That’s exactly what this course is designed to do by addressing tough questions around your opportunities.

Self-paced

$275

 Online

Foundations of Service Excellence

Identify the four service quality gaps within an organization in this online course presented by the world-renowned Center for Services Leadership at ASU’s W. P. Carey School of Business. Learn from the experts about the importance of service excellence for any successful organization.

Self-paced

$299

 Online

Getting Started in Your Small Business

Explore the fundamentals of entrepreneurship, debunk entrepreneurship myths, assess your readiness to move your plans forward, and focus on identifying your opportunities.

Self-paced

$275

 Online

Launch, Grow, and Harvest Your Small Business

Examine the launch timing and milestones of starting a small business, including financing considerations, managing growth, planning for challenges, and executing through to harvesting your success.

Self-paced

$275

 Online

Voice of the
Customer

Examine the importance of listening to customers to dissect their problems and apply their feedback in a positive way, so your organization can innovate. Unlock what you should listen for and how it can directly impact understanding your customer’s needs.

Self-paced

$299

Certificates

 Online

Business Analytics and Big Data

Offered 100% online, the business analytics certificate is a partnership between the highly ranked W. P. Carey School of Business Department of Information Systems and ASU’s Thunderbird School of Global Management. The four-course analytics certificate will develop the skills you need to advance your career in big data — one of the fastest-growing fields in the economy.

Self-paced

 Online

Foundations of Supply Chain Management

Unlock the foundational and advanced knowledge you need to tackle, resolve, and manage complex problems that confront supply chain managers. The supply chain management certificate is offered 100% online through an agreement between the W. P. Carey School and the Thunderbird School of Global Management.

Self-paced

 Online

Service Experience Management

Respected throughout the world as a definitive source of service knowledge, ASU’s Center for Services Leadership was created to respond to unique and emerging services challenges. With one foot firmly anchored in sound academic knowledge and the other in business world practicality, the online certificate will prepare you to gain competitive advantage through service excellence.

Self-paced

$1,075

 On campus

Small Business Leadership Academy

An intensive ASU program designed to strengthen the business acumen of small business leaders in Arizona, SBLA consists of lectures, case discussions, group exercises, and simulations — all geared to provide you with key takeaways to help you grow your businesses.

Eight-week program

 Online

Small Business Management

Discover best practices to getting your small business off the ground and building a successful, sustainable enterprise. The Small Business Management Certificate program teaches you not only how to succeed, but also how to learn from the mistakes of others.

Self-paced

$900

Executive education

Custom Executive Education programs

Tailor a program to your organization’s specific needs, developing an education plan that directly translates into business results. With our experience both in the classroom and in designing unique programs across a wide range of business disciplines, custom programs can deliver immediate and long-lasting impact.