Michael Goul

Associate Dean, Faculty and Research
Administrative
TEMPE Campus
Mailcode
3506
Professor
Faculty w/Admin Appointment
TEMPE Campus
Mailcode
4606

Biography

Michael Goul joined the W. P. Carey School of Business as an assistant professor in 1985.

Gouls research is centered on the concomitant explosion of big data, the shift to cloud computing, and the emergence of the mobile/social governance. Most recently, he has investigated big data and data science governance and explored the relationships between legal analytics and enterprise analytics governance. His research has been published over 100 times in some of the foremost peer-reviewed information systems journals, including Decision Sciences, Journal of Management Information Systems, Management Information Systems Quarterly Executive, and the Journal of Service Research.

Before joining W. P. Carey, Goul was an instructor in computer science at Oregon State University. He received his bachelors degree in business, MBA, and PhD from Oregon State University.

Goul has been acknowledged for his contributions to academia, including the 2016 IEEE Computer Society Technical Committee on Services Computing Outstanding Leadership Award, the 2010 Journal of Service Research Best Article Award for Moving Forward and Making a Difference: Research Priorities for the Science of Service, and in 2015 was named the associate dean for research at W. P. Carey. 

Education

  • PhD  Oregon State University, 1985
  • MBA  Oregon State University, 1979 
  • BS  Oregon State University, 1978 

                               

                

Research Interests

Research Areas
Business analytics, governance of enterprise analytics, servi ces computing, predictive model and data ownership contracts, smart cities and fog computing

Current Projects

"The Design Implications of Data and Analytics Provisions in B2B2G Contracts For Smart City Services Fog Computing Platforms" with Vineet Mishra, Divyesh Dnyanmothe, Krutika Rao, Ketaki Bhalerao

"In Search of a New Alignment in Services" Dual special issues of IEEE Transactions on Services Computing and INFORMS Service Science

Career and Professional Awards

Recipient, IEEE Computer Society Technical Committee on Services Computing Outstanding Leadership award, 2016.

Best Article Award: Ostrom, A.L., M.J. Bitner, S.W. Brown, K.A. Burkhard, M. Goul, V. Smith-Daniels, H. Demirkan, E. Rabinovich (2010) Moving Forward and Making a Difference: Research Priorities for the Science of Service, Journal of Service Research, 13(1), 4-36.

Finalist, Society for Information Management Case Competition, 2011

Professional Leadership
Editor, International Journal of Expert Systems, 1998-2000; Associate Editor, Decision Sciences, 1990-1992; Editorial Board, Journal of Intelligent Systems in AccountingFinance, and Management, 1991-present; Member: Institute for Electrical and Electronics Engineers, Association for Information Systems, Association for Computing Machinery, Decision Sciences Institute

 

Publications

Representative Publications

Keith, M., H. Demirkan and M. Goul, “Advice Network Formation in IT Project Teams: The Role of Task Uncertainty” Forthcoming, Decision Sciences

Goul, M., P. Hung, and P.P. Maglio, “In Search of a New Alignment in Service Research” Special Issue Introduction, IEEE Transactions on Services Computing, forthcoming 2016.

Goul, M. Patrick C. K. Hung, Paul P. Maglio, “Introduction—In Search of a New Alignment in Service Research: A Unique Dual-Journal Special Section,” Service Science, Volume: 8, Number: 1 (March 2016): v-vi.

Schiller, S., M. Goul, L.S. Iyer, R. Sharda, D. Schrader and A. Daniel, “Build Your Dream (not just Big) Analytics Program,” Communications of the Association for Information Systems 37 (40): 811-826.

Mandiwalla, M., B. Fadem, M. Goul, J.F. George and D. Hale (2015) “Achieving Academic- Industry Collaboration with Departmental Advisory Boards” Management Information Systems Quarterly Executive, 14 (1): 17-37.

Gupta, B., M. Goul and B. Dinter (2015) “Business Intelligence and Big Data in Higher Education: Status of a Multi-Year Model Curriculum Development Effort for Business School Undergraduates, MS Graduates and MBAs” Communications of the Association for Information Systems 36 (23): 449-476.

Wixom, B. T. Ariyachandra, M. Goul. L. Iyer, U. Kulkarni and G. Phillips-Wren (2014) “The Current State of Business Intelligence in Academia: The Arrival of Big Data,” Communications of the Association for Information Systems 34 (1): 1-16.

Keith, M., H. Demirkan and M. Goul (2013) “Service Oriented Methodology for Systems Development,” Journal of Management Information Systems 30 (1): 227-259.

Demirkan, H. and M. Goul (2013) Taking value-networks to cloud services: security services, semantics and service level agreements. Inf. Syst. E-Business Management 11(1): 51-91.

Soper, D., H. Demirkan, M. Goul and R. St. Louis, (2012) “An Empirical Examination of the Impact of ICT Investments on Future Levels of Institutionalized Democracy and Foreign Direct Investment in Emerging Societies,” Journal of the Association for Information Systems, 13 (3).

Research Activity

RESEARCH GRANTS

Co-Principal Investigator, “Advanced Analytics Assessment” (with R. Santanam and R. St. Louis), $25,000 from Blue Cross and Blue Shield of Arizona, (2015-16).

Co-Principal Investigator, “Closed-Loop, Predictive Analytics Integration,” (with J. Fowler and R. Askin), $178,000 from Cavalry, Inc. (2013).

Courses

Spring 2016
Course NumberCourse Title
CIS 450Enterprise Analytics
Summer 2015
Course NumberCourse Title
CIS 484Internship
CIS 790Reading and Conference
CIS 792Research
CIS 795Continuing Registration
CIS 799Dissertation
Spring 2015
Course NumberCourse Title
CIS 484Internship
CIS 493Honors Thesis
CIS 499Individualized Instruction
CIS 593Applied Project
CIS 790Reading and Conference
CIS 792Research
CIS 795Continuing Registration
CIS 799Dissertation
Fall 2014
Course NumberCourse Title
CIS 484Internship
CIS 493Honors Thesis
CIS 499Individualized Instruction
CIS 590Reading and Conference
CIS 595Continuing Registration
CIS 790Reading and Conference
CIS 792Research
CIS 795Continuing Registration
CIS 799Dissertation
Summer 2014
Course NumberCourse Title
CIS 484Internship
CIS 790Reading and Conference
CIS 792Research
CIS 795Continuing Registration
CIS 799Dissertation
Spring 2014
Course NumberCourse Title
CIS 484Internship
CIS 499Individualized Instruction
CIS 790Reading and Conference
CIS 792Research
CIS 795Continuing Registration
Fall 2013
Course NumberCourse Title
CIS 484Internship
CIS 493Honors Thesis
CIS 499Individualized Instruction
CIS 590Reading and Conference
CIS 595Continuing Registration
CIS 790Reading and Conference
CIS 791Seminar
CIS 792Research
CIS 795Continuing Registration
CIS 799Dissertation
Summer 2013
Course NumberCourse Title
CIS 484Internship
CIS 494Special Topics
CIS 591Seminar
CIS 595Continuing Registration
CIS 790Reading and Conference
CIS 792Research
CIS 795Continuing Registration
CIS 799Dissertation
Spring 2013
Course NumberCourse Title
CIS 484Internship
CIS 493Honors Thesis
CIS 499Individualized Instruction
CIS 590Reading and Conference
CIS 591Seminar
CIS 790Reading and Conference
CIS 792Research
CIS 795Continuing Registration
CIS 799Dissertation
Fall 2012
Course NumberCourse Title
CIS 484Internship
CIS 493Honors Thesis
CIS 499Individualized Instruction
CIS 590Reading and Conference
CIS 595Continuing Registration
CIS 700Research Methods
CIS 790Reading and Conference
CIS 792Research
CIS 795Continuing Registration
CIS 799Dissertation
Summer 2012
Course NumberCourse Title
CIS 484Internship
CIS 790Reading and Conference
CIS 792Research
CIS 795Continuing Registration
CIS 799Dissertation