Zhongju Zhang

Associate Professor
TEMPE Campus
Lincoln Fellow
TEMPE Campus


Zhongju (John) Zhang comes to the W. P. Carey School of Business after 12 years at the University of Connecticut, where he was the founding director of the MS degree program in business analytics and project management. He has extensive knowledge with experiential learning projects through a strategic parternship between UConn and General Electric's Edgelab. His research focuses on the problems at the interface of information systems and technologies, management science, marketing, and economics. 

His research has appeared in leading publications, including Information Systems ResearchProduction and Operations ManagementINFORMS Journal on ComputingJournal of Management Information Systems, Decision Support Systems, European Journal of Operational Research, and Decision Sciences. 


  • PhD  University of Washington, 2003
  • MS  National University of Singapore, 1999
  • BS  Xi'an Jiaotong University, 1996

Research Interests

  • Incentives
  • User Behaviors
  • Decision Choices Related to Social Collaborative Platforms
  • Price and Competition in Online Markets
  • Individual, Organizational, and Social Impacts of IT/IS
  • Big Data Analytics


  • Zhang, Z. and Feng, J, “Price of Identical Product with Gray Market Sales: An Analytical Model and Empirical Analysis,” accepted at Information Systems Research.
  • Huang, P. and Zhang, Z., “Participation in Open Knowledge Communities and Job Hopping: Evidence from Enterprise Software,”MIS Quarterly, 40(3), 785-806, September 2016.
  • Abrahams, A., Fan, W., Jiao, J., Wang, G., and Zhang, Z. “An Integrated Text Analytic Framework for Product Defect Discovery,”Production and Operations Management, 24(6), 975-990, June 2015.
  • Chen, L., Marsden, J., and Zhang, Z. “Theory and Analysis of Company Sponsored Value Co-creation,” Journal of Management Information Systems, 29(2), pp. 141-172, Fall 2012.
  • Ba, S., Stallaert, J., and Zhang, Z. “Online Price Dispersion: A Game-Theoretic Perspective and Empirical Evidence,” Information Systems Research, 23(2), pp. 575-592, June 2012.
  • Bapna, R., Goes, P., Wei, K.K., and Zhang, Z. “A Finite Mixture Model to Predict B2B Electronic Payments Systems Adoption,”Information Systems Research, 22(1), pp. 118-133, March 2011.
  • Ba, S., Stallaert, J., and Zhang, Z. “Balancing IT with the Human Touch: Optimal Investment in IT-based Customer Service,”Information Systems Research, 21(3), pp. 423-442, 2010
  • Zhang, Z. “Feeling the Sense of Community in Social Networking Usage,” IEEE Transactions on Engineering Management, 57(2), pp. 225-239, May 2010.
  • Chen, L., Goes, P., Marsden, J., and Zhang, Z. “Design and Use of Preference Markets for Evaluation of Early Stage Technologies,” Journal of Management Information Systems, 26(3), pp. 45-70, Winter 2009-2010.
  • Zhang, Z., Dey, D., and Tan, Y. “Pricing Communication Services with Delay Guarantee,” Informs Journal on Computing, 19(2), pp. 248-260, 2007.


Spring 2017
Course NumberCourse Title
CIS 515Business Analytics Strategy
Fall 2016
Course NumberCourse Title
CIS 591Seminar
CIS 791Seminar
Spring 2016
Course NumberCourse Title
CIS 515Business Analytics Strategy


  • Co-Recipient of the Best IS Publications of the Year (2010) Award, Association of Information Systems (AIS), 2011
  • Research Excellence Award, UConn School of Business, April 2011
  • MBA Teacher of the Year, UConn School of Business, April 2010
  • Best Research Paper Award, UConn School of Business, April 2009
  • Ackerman Scholar Award, UConn School of Business, April 20072009


Senior Editor

  • Decision Support Systems, 2014-current

Associate Editor

  • Electronic Commerce Research and Applications, 2011-current

Guest Associate Editor

  • MIS Quarterly

Conference Co-chair

  • 5th China Summer Workshop on Information Management (CSWIM), Harbin, China, 2011

Associate Editor

  • International Conference on Information Systems, 2009, 2011, 2012, 2013, 2014, 2016


  • General Electric, Fairfield, CT, 2004-2011, 2013
  • Aetna, Hartford, CT, 2013

Work History

Arizona State University: 2015-present. Previous appointments: University of Connecticut: 2003-2015