Zhongju Zhang

Professor
Faculty
TEMPE Campus
Mailcode
4606
Lincoln Center Affiliated Faculty
Faculty
TEMPE Campus
Mailcode
4606

Biography

Zhongju Zhang is Professor of Information Systems and Data Analytics at the W. P. Carey School of Business, Arizona State University. Prior to that, Zhang was a tenured faculty member at the University of Connecticut School of Business, and was the founding director of the MS degree program in business analytics and project management (MS-BAPM). Zhang has formal training in the fields of information systems, data science, computer science, management science, operations research/management, and economics. He has extensive knowledge and strongly believes in experiential learning in higher education. Zhang has consulted extensively for various industries on data centric, operations, and strategic decision problems, and has experience developing strategic analytics initiatives for organizations. Zhang has also successfully sought external funding from both the industry and government agencies.

Zhang’s research primarily focuses on how information systems/technology and data analytics impact consumer behavior, create business value, and transform business models. He has specific interests in online collaborative platforms and social media, fraud and fake news detection as well as its business and social impacts, platform economy and business models, economic aspects of digital transformation, machine learning and data science. Zhang's work has appeared in academic journals including Information Systems Research, MIS Quarterly, Production and Operations Management, INFORMS Journal on Computing, Journal of Management Information Systems, Decision Support Systems, European Journal of Operational Research, Decision Sciences. Zhang serves on the Senior Editorial Boards of a few journals including Production and Operations Management, Decision Support Systems, and Electronic Commerce Research and Applications. He has won numerous research and teaching awards, including the Best IS Publications of the Year Award, Research Excellence Award, MBA Teacher of the Year Award, Ackerman Scholar Award.

Education

  • PhD, University of Washington, 2003
  • MS, National University of Singapore, 1999
  • BS, Xi'an Jiaotong University, 1996

Research Interests

  • incentives and user behaviors in online collaborative platforms and social media
  • fraud and fake news detection as well as its business and social impacts
  • platform economy and business models
  • economic aspects of digital transformation
  • machine learning and data science

Publications

  • Liu, X., Fan, W., Wang, A., and Zhang, Z., “Finding Useful Solutions in Online Knowledge Communities: A Theory-Driven Design and Multi-level Analysis,” Information Systems Research, May 2020.
  • Qi, G., Chen, J., and Zhang, Z., "Mobike: A Smart Bike-Sharing Service Platform," Ivey Publishing, Product Number: 9B18M004, 1/12/2018.
  • Dong, W., Liao, S., and Zhang, Z., “Leveraging Financial Social Media for Corporate Fraud Detection,” Journal of Management Information Systems, 35(2), pp. 461-487, 2018.
  • Zhang, Z. and Feng, J, “Price of Identical Product with Gray Market Sales: An Analytical Model and Empirical Analysis,” Information Systems Research, 28(2), pp. 397-412, June 2017.
  • Huang, P. and Zhang, Z., “Participation in Open Knowledge Communities and Job Hopping: Evidence from Enterprise Software,” MIS Quarterly, 40(3), 785-806, September 2016.
  • Abrahams, A., Fan, W., Jiao, J., Wang, G., and Zhang, Z. “An Integrated Text Analytic Framework for Product Defect Discovery,” Production and Operations Management, 24(6), 975-990, June 2015.
  • Chen, L., Marsden, J., and Zhang, Z. “Theory and Analysis of Company Sponsored Value Co-creation,” Journal of Management Information Systems, 29(2), pp. 141-172, Fall 2012.
  • Ba, S., Stallaert, J., and Zhang, Z. “Online Price Dispersion: A Game-Theoretic Perspective and Empirical Evidence,” Information Systems Research, 23(2), pp. 575-592, June 2012.
  • Bapna, R., Goes, P., Wei, K.K., and Zhang, Z. “A Finite Mixture Model to Predict B2B Electronic Payments Systems Adoption,” Information Systems Research, 22(1), pp. 118-133, March 2011.
  • Ba, S., Stallaert, J., and Zhang, Z. “Balancing IT with the Human Touch: Optimal Investment in IT-based Customer Service,” Information Systems Research, 21(3), pp. 423-442, 2010
  • Zhang, Z. “Feeling the Sense of Community in Social Networking Usage,” IEEE Transactions on Engineering Management, 57(2), pp. 225-239, May 2010.
  • Chen, L., Goes, P., Marsden, J., and Zhang, Z. “Design and Use of Preference Markets for Evaluation of Early Stage Technologies,” Journal of Management Information Systems, 26(3), pp. 45-70, Winter 2009-2010.
  • Zhang, Z., Dey, D., and Tan, Y. “Pricing Communication Services with Delay Guarantee,” Informs Journal on Computing, 19(2), pp. 248-260, 2007.
  • Fan, W., Wallace, L., Rich, S., and Zhang, Z. “Tapping into the Power of Text Mining,” Communications of the ACM, 49(9), pp. 76–82, September 2006.
  • Dey, D., Zhang, Z., and De, P. “Optimal Synchronization Policies for Data Warehouses,” Informs Journal on Computing, 18(2), pp. 229–242, 2006.
  • Teo, H.H., Chan, H.C., Wei, K.K., and Zhang, Z. “Evaluating Information Accessibility and Community Adaptivity Features for Sustaining Virtual Learning Communities,” International Journal of Human Computer Studies, 59(5), pp. 671–697, November 2003.

Courses

Fall 2020
Course NumberCourse Title
CIS 512Business Intelligence
Spring 2020
Course NumberCourse Title
CIS 355Bus DataWarehouse Data Modelin
CIS 791Seminar
Fall 2019
Course NumberCourse Title
CIS 325Programming for Bus Analytics
Spring 2019
Course NumberCourse Title
CIS 355Bus DataWarehouse Data Modelin
Fall 2018
Course NumberCourse Title
CIS 355Bus DataWarehouse Data Modelin
Spring 2018
Course NumberCourse Title
CIS 355Bus DataWarehouse Data Modelin
CIS 593Applied Project
Fall 2017
Course NumberCourse Title
CIS 591Seminar
Spring 2017
Course NumberCourse Title
CIS 515Business Analytics Strategy
Fall 2016
Course NumberCourse Title
CIS 591Seminar
CIS 791Seminar
Spring 2016
Course NumberCourse Title
CIS 515Business Analytics Strategy

Presentations

Teaching Interests: Core courses in business and data analytics including data warehousing, data visualization, predictive modeling, data and text mining, forecasting, machine learning and deep learning, business analytics strategy, information systems research methods seminar, experiential and executive education

Honors/Awards

  • Deans Excellence in Research Summer Grant, Arizona State University, May 2020 & 2019.
  • AWS Cloud Credits for Research, Amazon, February 2020, August 2019, February 2017.
  • INFORMS eBusiness Best Paper (Runner-up) Award, INFORMS, Houston, October 2017.
  • Center for the Study of Economic Liberty (CSEL) Research Award, Arizona State University, February 2017.
  • Deans Summer Research Grant, UConn School of Business, May 2012, 2013 & 2014.
  • Co-Recipient of the Best IS Publications of the Year (2010) Award, Association of Information Systems (AIS), 2011
  • Research Excellence Award, UConn School of Business, April 2011
  • CITI Research Grant, UConn School of Business, April 2010 & 2011.
  • MBA Teacher of the Year, UConn School of Business, April 2010.
  • Best Research Paper Award, UConn School of Business, April 2009.

Editorships

Senior Editor

  • Production and Operations Management, 2019-now
  • Decision Support Systems, 2014-now
  • Electronic Commerce Research and Applications (ECRA), 2018-now

Guest Associate Editor

  • MIS Quarterly

Editorial Board Member

  • Journal of the Association for Information Systems, August 2018-August 2019
  • Journal of Database Management, 2004-now
  • Information Technology and Management, 2010-2012
  • Journal of Electronic Commerce Research, 2010-now

Conference Co-chair

  • Conference on Information Systems and Technology (CIST), Phoenix, 2018
  • 5th China Summer Workshop on Information Management (CSWIM), Harbin, China, 2011

Associate Editor

  • International Conference on Information Systems, 2009, 2011, 2012, 2013, 2014, 2016, 2017

Track/Session Chair

  • HICSS 2018 minitrack: Data Analytics Management, Governance, and Compliance, January 3-6, 2018.

Professional Associations

AIS, INFORMS

Work History

Arizona State University: 2015-present. Previous appointments: University of Connecticut: 2003-2015

Consulting

  • General Electric, Fairfield, CT, 2004-2011, 2013
  • Aetna, Hartford, CT, 2013
  • Travelers, Hartford, CT, 2012
  • Ports of America, Phoenix, AZ, 2017