Zhongju Zhang

Associate Professor
TEMPE Campus
Lincoln Fellow
TEMPE Campus


Ph.D., University of Washington, 2003;

M.Sc., National University of Singapore, 1999;

B.Sc., Xi'an Jiaotong University, 1996

Research Areas
incentives, user behaviors, and decision choices related to social collaborative platforms; price and competition in online markets; individual, organizational, and social impacts of IT/IS; big data analytics

Academic Positions Held
Arizona State University: 2015-present. Previous appointments: University of Connecticut: 2003-2015

Career and Recent Professional Awards; Teaching Awards
Co-Recipient of the Best IS Publications of the Year (2010) Award, Association of Information Systems (AIS), 2011;

Research Excellence Award, UConn School of Business, April 2011;

MBA Teacher of the Year, UConn School of Business, April 2010;

Best Research Paper Award, UConn School of Business, April 2009;

Ackerman Scholar Award, UConn School of Business, April 20072009.

Professional Leadership
Senior Editor, Decision Support Systems, 2014-current;

Associate Editor, Electronic Commerce Research and Applications, 2011-current

Guest Associate Editor, MIS Quarterly

Conference Co-chair, 5th China Summer Workshop on Information Management (CSWIM), Harbin, China, 2011

Associate Editor, International Conference on Information Systems, 2009, 2011, 2012, 2013, 2014, 2016

Representative Publications

Zhang, Z. and Feng, J, Price of Identical Product with Gray Market Sales: An Analytical Model and Empirical Analysis, accepted at Information Systems Research.

Huang, P. and Zhang, Z., Participation in Open Knowledge Communities and Job Hopping: Evidence from Enterprise Software,MIS Quarterly, 40(3), 785-806, September 2016.

Abrahams, A., Fan, W., Jiao, J., Wang, G., and Zhang, Z. An Integrated Text Analytic Framework for Product Defect Discovery,Production and Operations Management, 24(6), 975-990, June 2015.

Chen, L., Marsden, J., and Zhang, Z. Theory and Analysis of Company Sponsored Value Co-creation, Journal of Management Information Systems, 29(2), pp. 141-172, Fall 2012.

Ba, S., Stallaert, J., and Zhang, Z. Online Price Dispersion: A Game-Theoretic Perspective and Empirical Evidence, Information Systems Research, 23(2), pp. 575-592, June 2012.

Bapna, R., Goes, P., Wei, K.K., and Zhang, Z. A Finite Mixture Model to Predict B2B Electronic Payments Systems Adoption,Information Systems Research, 22(1), pp. 118-133, March 2011.

Ba, S., Stallaert, J., and Zhang, Z. Balancing IT with the Human Touch: Optimal Investment in IT-based Customer Service,Information Systems Research, 21(3), pp. 423-442, 2010

Zhang, Z. Feeling the Sense of Community in Social Networking Usage, IEEE Transactions on Engineering Management, 57(2), pp. 225-239, May 2010.

Chen, L., Goes, P., Marsden, J., and Zhang, Z. Design and Use of Preference Markets for Evaluation of Early Stage Technologies, Journal of Management Information Systems, 26(3), pp. 45-70, Winter 2009-2010.

Zhang, Z., Dey, D., and Tan, Y. Pricing Communication Services with Delay Guarantee, Informs Journal on Computing, 19(2), pp. 248-260, 2007.

Industry Experience and Consulting

General Electric, Fairfield, CT, 2004-2011, 2013;

Aetna, Hartford, CT, 2013


Spring 2017
Course NumberCourse Title
CIS 515Business Analytics Strategy
Fall 2016
Course NumberCourse Title
CIS 591Seminar
CIS 791Seminar
Spring 2016
Course NumberCourse Title
CIS 515Business Analytics Strategy