Raghu Santanam

Department Chair/McCord Chair in Business/Professor
Faculty w/Admin Appointment
TEMPE Campus
Mailcode
4606
Lincoln Center Affiliated Faculty
Faculty
TEMPE Campus
Mailcode
4606
Chair (FSC) & Professor
Faculty w/Admin Appointment
TEMPE Campus
Mailcode
4606

Biography

Raghu Santanam joined the W. P. Carey School of Business as an assistant professor of information systems in 1998. He was named chair of the Department of Information Systems in 2015. 

Professor Santanam’s research has focused on the impacts of technology and technology strategies on businesses, society, and consumers. His research areas of interest include, health information technology, digital platforms and markets, services and business process design, and information assurance. His research on digital platforms has explored emerging business strategies, consumer preferences, and trends in software markets and platforms. Santanam is an active researcher in the health information technology area and has published scholarly articles on electronic medical records impacts on hospitals, personal health records adoption by consumers, and technology-based decision support for public health. His work has been published in leading peer-reviewed journals, including Management Science, Information Systems Research, Journal of Management Information Systems, Journal of the Association for Information Systems, and Decision Support Systems.

Before joining W. P. Carey, Professor Santanam was an instructor of management at the State University of New York at Buffalo. He received his bachelor’s degree in electronics and communications from the National Institute of Engineering, his master’s degree in industrial management from the Indian Institute of Technology, and a second master’s degree and PhD from the State University of New York at Buffalo.

He currently serves on the editorial boards of premier journals and has served as an advisory editor of the Elsevier series on "Handbooks in Information Systems." He has been commended for his contributions to academia, most recently winning the 2012 Outstanding Teaching Award – MBA and Graduate Business. 

Education

  • Ph.D. Management Information Systems, State University of New York, Buffalo.
  • Masters degree. Computer Science, State University of New York, Buffalo
  • Master's degree. Industrial Management, Indian Institute of Technology, Madras, India
  • Bachelors degree. Electronics and Communications Engineering, University of Mysore, India

Research Interests

  • Mobile Platforms
  • AI, Gig economy and Future of Work
  • Health Information Technology
  • Business Analytics
  • Information Assurance.

Publications

1.     Reza Mousavi, Raghu, T. S. Frey, K., Order Effects & Quality of Answers in Online Health Community-based Question Answering Forums. Journal of Management Information Systems (forthcoming).

2.     Zhan (Michael) Shi and T. S. Raghu, An Economic Analysis of Product Recommendation in the Presence of Quality and Taste-Match Heterogeneity. Information Systems Research (forthcoming).

3.     Chen Liang, Zhan (Michael)Shi and T. S. Raghu, The Spillover of Spotlight: Platform Recommendation in the Mobile App Market. Information Systems Research, 2019, 30(4), pp. 1296-1318.

4.     Irfan E. Kanat, T. S. Raghu, Ajay Vinze, “Heads or Tails? Network Effects on Game Purchase Behavior in The Long Tail Market” Information Systems Frontier (forthcoming).

5.     Choi, B., Raghu, T. S., Vinze, A., Dooley, K., “Effectiveness of standards consortia: Social network perspectives.” Information Systems Frontier, 2019, 21, pp. 405-416.

6.     T. S. Raghu, James Yiannias, Nita Sharma, Allan L Markus, Willingness to Pay for Teledermoscopy Services at a University Health Center. Journal of Patient Experience 2018, 5(3), pp 212-218. 

7.     Michael Goul, T. S. Raghu, Robert St Louis, APC Forum: Governing the Wild West of Predictive Analytics and Business Intelligence. MISQ Executive, June 2018, 17(2), 159-185. 

8.     Irfan E. Kanat, Kevin Hong, T. S. Raghu, Surviving and Thriving in Online Labor Markets: A Geo-economic Perspective. Information Systems Research, 2018, 29(4), pp. 893-909.

9.     Machado, F., Sainam, P., Raghu T. S., Sinha, R. K., “Software Piracy in the Presence of Open Source Alternatives.” Journal of the Association for Information Systems, 2017, 18(1), 1.

10.  Stefanie Schroeder, James Burnis, Antony Denton, Aaron Krasnow, T. S. Raghu, Kimberly Mathis, Effectiveness of Acupuncture Therapy on Stress in a Large Urban College Population. Journal of Acupuncture and Meridian Studies, 10(3), June 2017, 165-170.

11.  Haider A., Tyson, M., Raghu, T. S., Humphreys, M., “The informed Patient: An Analysis of Information Seeking Behavior and Surgical Outcomes Among Men with Benign Prostatic Hyperplasia.” American Journal of Men’s HealthVol 11(1), 2017, pp. 147-153.

12.  Schwartz, A. J., Fraser, J. F., Shannon, A., Jackson, N., Raghu, T. S., “Patient Perception of Value in Bundled Payments for Total Joint Arthroplasty,” The Journal of Arthoplasty, 2016, 31(12), 2696-2699.  

Research Activity

  • Department of Labor, Closing the Skills Gap: ASU-Digital Workforce Apprenticeship Partnership, 2020-2024, $2 Million (PI)
  • Lallemand Bakers Yeast, 2020, Analytics Project, $67,000 (PI)
  • CAPS Research, 2020, Advanced Analytics in Procurement, $40,000 (PI)
  • SPARC Program (Government of India) Grant, Development of Algorithms for Credibility Analysis of Information (CAI), ~$120,000 (PI for ASU portion)
  • ASU-Cognizant Consulting Digital Business Analyst Program, 2018- (PI)

Courses

Fall 2020
Course NumberCourse Title
CIS 484Internship
CIS 492Honors Directed Study
CIS 493Honors Thesis
CIS 590Reading and Conference
CSE 590Reading and Conference
WPC 591Seminar
CIS 790Reading and Conference
CIS 792Research
CIS 795Continuing Registration
CIS 799Dissertation
Summer 2020
Course NumberCourse Title
CIS 484Internship
CIS 584Internship
CIS 790Reading and Conference
CIS 792Research
CIS 795Continuing Registration
CIS 799Dissertation
Spring 2020
Course NumberCourse Title
CIS 484Internship
CIS 492Honors Directed Study
CIS 493Honors Thesis
CIS 584Internship
CIS 790Reading and Conference
CIS 792Research
CIS 795Continuing Registration
CIS 799Dissertation
Fall 2019
Course NumberCourse Title
CIS 484Internship
CIS 492Honors Directed Study
CIS 493Honors Thesis
CIS 584Internship
CIS 590Reading and Conference
CSE 590Reading and Conference
WPC 591Seminar
CIS 790Reading and Conference
CIS 792Research
CIS 795Continuing Registration
CIS 799Dissertation
Summer 2019
Course NumberCourse Title
CIS 484Internship
CIS 584Internship
CIS 790Reading and Conference
CIS 792Research
CIS 795Continuing Registration
CIS 799Dissertation
Spring 2019
Course NumberCourse Title
CIS 484Internship
CIS 492Honors Directed Study
CIS 493Honors Thesis
CIS 593Applied Project
CIS 790Reading and Conference
CIS 792Research
CIS 795Continuing Registration
CIS 799Dissertation
Fall 2018
Course NumberCourse Title
CIS 492Honors Directed Study
CIS 493Honors Thesis
CSE 590Reading and Conference
CIS 790Reading and Conference
CIS 792Research
CIS 795Continuing Registration
CIS 799Dissertation
Summer 2018
Course NumberCourse Title
CIS 484Internship
CIS 584Internship
CIS 790Reading and Conference
CIS 792Research
CIS 795Continuing Registration
CIS 799Dissertation
Spring 2018
Course NumberCourse Title
CIS 484Internship
CIS 493Honors Thesis
CIS 499Individualized Instruction
CIS 593Applied Project
CIS 790Reading and Conference
CIS 792Research
CIS 795Continuing Registration
CIS 799Dissertation
Fall 2017
Course NumberCourse Title
CIS 484Internship
CIS 493Honors Thesis
CSE 590Reading and Conference
CIS 790Reading and Conference
CIS 792Research
CIS 795Continuing Registration
CIS 799Dissertation
Summer 2017
Course NumberCourse Title
CIS 484Internship
CIS 790Reading and Conference
CIS 792Research
CIS 795Continuing Registration
CIS 799Dissertation
Spring 2017
Course NumberCourse Title
CIS 484Internship
CIS 493Honors Thesis
CIS 499Individualized Instruction
CIS 790Reading and Conference
CIS 791Seminar
CIS 792Research
CIS 795Continuing Registration
CIS 799Dissertation
Fall 2016
Course NumberCourse Title
CIS 484Internship
CIS 493Honors Thesis
CIS 590Reading and Conference
CSE 590Reading and Conference
CIS 595Continuing Registration
CIS 790Reading and Conference
CIS 792Research
CIS 795Continuing Registration
CIS 799Dissertation
Summer 2016
Course NumberCourse Title
CIS 484Internship
CIS 790Reading and Conference
CIS 792Research
CIS 795Continuing Registration
CIS 799Dissertation
Spring 2016
Course NumberCourse Title
CIS 484Internship
CIS 493Honors Thesis
CIS 499Individualized Instruction
CIS 790Reading and Conference
CIS 792Research
CIS 795Continuing Registration
CIS 799Dissertation

Honors/Awards

  • McCord Chair in Business, 2016-Present
  • Dean's Council 100 Distinguished Scholar, 2015-2016
  • Outstanding Professor of Doctoral Programs Award, W. P. Carey School of Business, 2014
  • Outstanding Teaching Award  MBA and Graduate Business, W. P. Carey School of Business, 2012
  • Associate Editor of the Year Award, Information Systems Research, 2011
  • Dean's Award for Excellence Summer Grant Program, 2010-2014
  • Faculty Research Award, IBM Research, 2007
  • Faculty Research Award, IBM Research, 2006
  • Faculty Research Award, IBM Research, 2005
  • DISC Club Teaching Excellence Award, 2000
  • Woodburn Fellow, State University of New York at Buffalo, 1994-1998
  • Outstanding Acheivement Award, State University of New York at Buffalo, 1998
  • Founder's Day Award, National Institute of Engineering
  • National Merit Scholarship Award in India, 1986
  • National Merit Scholarship Award in India, 1984

 

Editorships

Senior Editor

Information Systems Research, 2017-Present

Decision Support Systems, 2014-Present

Associate Editor

  • Information Systems Research, 2005-2011
  • Decision Support Systems, 2006-2014
  • Information Systems Frontier, 2009-Present
  • MIS Quarterly, Special Issue
  • Journal of Electronic Commerce Research, 2005-Present

 

 

Work History

2016 - McCord Chair in Business 2015 - Chair, Department of Information Systems, Arizona State University 2012 - Visiting Scientist, Mayo Clinic, Arizona 2011 - Professor, Arizona State University 2010  2014 Director, MSIM Program, Arizona State University 2005 - 2011 Associate Professor, Arizona State University 2004- 2007 Director of Research, Center for Advancing Business through Information Technology (CABIT), Arizona State University 1998-2005 Assistant Professor, Arizona State University 1993-1994 Associate Consultant: Citicorp, Bangalore, India. 1990-1992 Systems Engineer: Wipro Systems Ltd., Bangalore, India.

Consulting

  • Ports America
  • Picmonic
  • Blue Cross Blue Shield of Arizona
  • Maricopa County Department of Public Health
  • Intel Corp.

Industry Positions

Associate Consultant: Citicorp

Systems Engineer: Wipro Systems Ltd.