Center for Services Leadership - Overview

Overview

Save the dates: The ALL NEW 2016 Compete Through Service Symposium will be presented October 26-28, 2016 in Scottsdale Arizona. Please check back soon for updates.

Compete Through Service Symposium
October 26-28, 2016
Hilton Scottsdale Resort and Villas
Scottsdale, Arizona

The annual Compete Through Service Symposium is only conference of its kind that brings the most innovative minds in business and engaging academic thought leaders together to advance the science of service. It is where you will experience in-depth education specifically designed to help you face the challenges of competing and profiting through service.

The symposium will be delivered emphasizing three areas of focus:

Branding Your Customer Experience
featuring presentations by:

  • CEB
  • Center for Services Leadership, Arizona State University
  • Cisco
  • MAYA Design
  • Verizon

Digital Transformation of Service
featuring presentations by:

  • IBM University Programs and Cognitive Systems Institute
  • ISSIP
  • Mobivity
  • ServiceMax
  • University of Washington – Tacoma
  • University of Warwick

Growing the Service Business
featuring presentations by:

  • Agile Pursuits, a Proctor & Gamble Company
  • Alexander Consulting
  • Center for Services Leadership, Arizona State University

MORE COMPANIES AND PRESENTATIONS COMING SOON – CHECK BACK FOR UPDATES

See complete program line up and presentation descriptions.


See Symposium 2014 Highlights on the #CTS25 Twitter Feed

Compete Through Service Brochure

Compete Through Service Symposium

The 26th Annual Compete Through Service Symposium

View brochure

2016 Sponsors

Chairman Level Sponsors

BCBSAZ
Dell
Honeywell
Siemens

Executive Level Sponsors

Insight Group
Deliver front line service quality

Compete Through Service Symposium

Bringing together service-minded thought leaders from business and academia.

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