Overview

Compete Through Service Symposium
October 26-28, 2016
Hilton Scottsdale Resort and Villas
Scottsdale, Arizona

The annual Compete Through Service Symposium is only conference of its kind that brings the most innovative minds in business and engaging academic thought leaders together to advance the science of service. It is where you will experience in-depth education specifically designed to help you face the challenges of competing and profiting through service.

The symposium will be delivered emphasizing three areas of focus:


Branding Your Customer Experience
featuring presentations by:

  • CEB
  • Center for Services Leadership, Arizona State University
  • Cisco
  • MAYA Design
  • Verizon

Digital Transformation of Service
featuring presentations by:

  • American Express
  • Cisco
  • ISSIP
  • Mobivity
  • ServiceMax
  • University of Washington – Tacoma
  • University of Warwick

Growing the Service Business
featuring presentations by:

  • Agile Pursuits, a Proctor & Gamble Company
  • Alexander Consulting
  • Center for Services Leadership, Arizona State University
  • Deloitte & Touche, LLP
  • Mainstay Company
  • The INSIGHT Group

INFO: More companies and presentations coming soon - Check back for updates.

See complete program line up and presentation descriptions.


Compete Through Service Brochure

Compete Through Service Symposium

The 26th Annual Compete Through Service Symposium

View brochure

2016 Sponsors

Chairman Level Sponsors

BCBSAZ
Dell
Honeywell
Siemens

Executive Level Sponsors

Charles Schwab
Edward Jones
Insight Group