Center for Services Leadership - Institute Details

Institute Details

Location Information

All class sessions are held in the beautiful MBA Suite in McCord Hall at the W. P. Carey School of Business on ASUs Tempe Campus in Downtown Tempe, Arizona. Downtown Tempe, one of the Phoenix area's most frequently visited designations, is located about 15 minutes from Sky Harbor International Airport. See tempetourism.com for details on local area events and attractions.

Availability and Pricing

Past CSL Event Attendee or Employee of Center Member Firm* by March 13 : $3000

Past CSL Event Attendee or Employee of Center Member Firm* after March 13, 2013: $3200

**View a complete list of Center Member Firms

Non-Member by March 13: $3300

Non-Member after March 13: $3500

Teams of 2+: 2800 per person

Teams of 5+: 2500 per person

Hotel Information

A block of rooms has been reserved at the Residence Inn Tempe Downtown/University for Services Leadership Institute attendees. This beautiful hotel offers many amenities and a convenient location in the heart of downtown. The hotel offers one- and two-bedroom suites with separate living, working and sleeping areas as well as fully equipped kitchens with refrigerators, stovetops, ovens and microwaves. Complimentary high-speed wireless Internet is provided throughout the Tempe, AZ, hotel. Each guest room features a spacious work desk, ergonomic chair, luxurious Marriott bedding and a flat-screen TV with a variety of premium movie channels. The hotel provides a grocery complimentary delivery service and free hot breakfast plus a 24-hour state-of-the-art fitness center and outdoor pool. Nearby attractions include Arizona State University, Tempe Center for the Arts and Desert Botanical Garden.

Services Leadership Institute Hotel Room Rate Per Night: $189.00, Single or Double
Attendees are responsible for booking their own rooms. To book your room, call 1-800-331-3131 on or before Friday, February 27, 2015. You will need to reference the "Arizona State University – Center for Services Leadership Group" to qualify for the reduced rate.

*** Update: After February 27, 2015, limited rooms will still be available at the Residence Inn Downtown Tempe at the discounted price of $189.00 per night. To book your room at this price, please contact Jon Pabillaran at jon.pabillaran@asu.edu or 480-208-2463.

Meals and Networking Events

Refreshments will be served before class and at all the breaks. A networking lunch will be held Tuesday and Wednesdays on the ASU campus. On Monday night there will be a reception in downtown Tempe and on Tuesday night we will host an elegant reception at the beautiful Desert Botanical Garden.

Attire

The average March high temperature is 84 degrees, but the evenings and early mornings can be quite cool. Business casual dress is encouraged for all events. Because the temperature in the classroom can vary, we suggest you dress in layers. The Tuesday evening dinner will be outside and will involve a short walk across a gravel pathway to reach the venue. You may wish to walk around the grounds as well, so please wear comfortable clothes and footwear to this event.

Timeline for Travel

The Institute begins Monday, March 30 promptly at 1:00 p.m. and ends Wednesday, April 1 at approximately 5:00 p.m. The classroom will open at 12:30 p.m. on Monday and light refreshments will be available. The course runs from 8:00 a.m. to 5:00 p.m. on Tuesday and Wednesday. We will have a networking reception Monday night and dinner on Tuesday night.

Cancellation Policy

If your plans change and you are unable to attend, the following options are available for your convenience:

Substitution; a colleague is welcome to attend in your place – just contact us and let us know by March 25, 2015 via phone at 480-965-6201 or via email at csl@asu.edu.

Registrations cancelled any time prior to Friday, March 13, 2015 are not subject to any fees. Cancellations received after this date and up to the start of the program are subject to a $300 administrative service charge. Cancellations cannot be made after the start of the program.