Health Sector Supply Chain Research Consortium - Taking Quality Improvement to a Higher Level

Taking Quality Improvement to a Higher Level

Featured Speaker:

Brent James, MD, Chief Quality Officer, Intermountain Health


April 8, 2015
5:15 pm Registration
5:55 pm Guests to be seated
6:00 pm Keynote Speech by Brent James

The Great Hall
Sandra Day O’Connor College of Law

1100 S. McAllister Ave.
Tempe, AZ 85281


April 8, 2015
7:30 pm -9:00 pm

Sandra Day O’Connor College of Law

1100 S. McAllister Ave.
Tempe, AZ 85281

Mark McKenna

Brent James is known internationally for his work in clinical quality improvement, patient safety, and the infrastructure that underlies successful improvement efforts, such as culture change, data systems, payment methods, and management roles.

He is a member of the National Academy of Science’s Institute of Medicine (and participated in many of that organization’s seminal works on quality and patient safety).

He is a Fellow of the American College of Physician Executives.

He holds faculty appointments at the:

  • University of Utah School of Medicine (Family Medicine; and Biomedical Informatics)
  • Harvard School of Public Health (Health Policy and Management)
  • University of Sydney, Australia, School of Public Health

He is Chief Quality Officer, and Executive Director, Institute for Health Care Delivery Research at

Intermountain Healthcare, based in Salt Lake City, Utah. (Intermountain is an integrated system of 22 hospitals, almost 200 clinics, a 1000+ member physician group, and an HMO/PPO insurance plan jointly responsible for more than 550,000 covered lives serving patients in Utah, Idaho, and, at a tertiary level, seven surrounding States).

Through the Intermountain Advanced Training Program in Clinical Practice Improvement (ATP), he has trained more than 5,000 senior physician, nursing, and administrative executives, drawn from around the world, in clinical management methods, with proven improvement results (and over 50 “daughter” training programs in 9 countries)

He has been honored with a series of awards for quality in health care delivery, including (among many):

  • Uniformed Services University of the Health Sciences, 29th Annual David Packard Award, 2014
  • Deming Cup – Columbia University School of Business, 2011
  • C. Jackson Grayson Medal, Distinguished Quality Pioneer – American Quality and Productivity Center, 2010
  • Joint Commission Earnest A. Codman Award, 2006
  • AHA HRET TRUST Award, 2005
  • National Committee for Quality Assurance (NCQA) Quality Award, 2005

For 8 of the 9 years it has been in existence, he has been named among Modern Physician’s “50 Most Influential Physician Executives in Healthcare.” He has been named among the “100 Most Powerful People in Healthcare” (Modern Healthcare) for over 5 years, and Modern Healthcare’s “25 Top Clinical Informaticists”.

Before coming to Intermountain, he was an Assistant Professor in the Department of Biostatistics at the Harvard School of Public Health, providing statistical support for the Eastern Cooperative Oncology Group (ECOG); and staffed the American College of Surgeons’ Commission on Cancer.

He holds the following degrees:

  • Bachelor of Science degrees in Computer Science (Electrical Engineering) and Medical Biology
  • M.D. degree (with residency training in general surgery and oncology)
  • Master of Statistics degree.

He serves on several non-profit boards of trustees, dedicated to clinical improvement.