Jonathan Helm

Assistant Professor
TEMPE Campus


Jonathan Helm comes to the W. P. Carey School from the Kelley School of Business at Indiana University Bloomington, where he taught patient flow systems management and operations processes. 

His most recent research, published in Production and Operations Management, examined new methods for patient clustering and trajectory estimation. Professor Helm has presented his research in conferences and symposiums around the globe, and is actively involved in scholarly associations, including INFORMS, Production and Operations Management Society, Institute of Industrial and Systems Engineers, and Operational Research Applied to Health Services. 

His research has been published in Operations Research, Production and Operations Management, and Healthcare Management Science, among others. 


  • Ph.D. Industrial and Operations Engineering, University of Michigan 2012
  • M.S. Operations Research and Industrial Engineering, Cornell University 2004
  • B.A. Mathematics and Computer Science, Cornell University 2003

Research Interests

  • Probability Theory
  • Stochastic Modeling and Control
  • Continous and Discrete Optimization
  • Queueing Theory
  • Kalman Filtering
  • Delay-Time Modeling


My research program aims to improve the delivery of health care at three levels: the system level, the organizational level, and the individual patient level. My system level research explores techniques for demand management and resource planning and allocation in complex and heterogeneous networks of health care organizations and the impact of health care policy decisions at the municipal and national levels.

My organizational level research seeks to eliminate waste and improve patient flow in hospitals and networks of hospitals and clinics through better staffing, scheduling, patient routing, and demand forecasting. My patient level research examines the impact of personalized treatment and monitoring decisions on cost and quality of care delivery; specifically leveraging data analytics and optimization to improve the efficiency and effectiveness of care delivery while providing flexibility to consider individual patient preferences.

My work relies on collaborations with governmental bodies, health care organizations, and physician collaborators to ensure modeling realism and translational impact of the work. 


Operations Publications (A)
* = current/former doctoral student;
** = industry or clinical collaborator

  • [A10.] Missed Opportunities in Preventing Hospital Readmissions: Redesigning Post-discharge Checkup
    Liu X*, Hu M*, Helm JE, Lavieri MS, and Skolarus TA**
    Production and Operations Management Forthcoming (2018)
  • [A9.] Distribution of medication considering information, transshipment and clustering: Malaria in Malawi
    Parvin H, AhmadBeygi S, Helm JE, Larson PS**, Van Oyen MP
    Production and Operations Management, Forthcoming (2018)
  • [A8.] From Incident to Inpatient: How Healthcare Coalitions can Improve Community Response
    Mills AF, Helm JE, Jola-Sanchez AF*, Tatikonda MV, and Courtney B**
    Production and Operations Management27(1): 184–205 (2018)
  • [A7.] Impact of Estimation: A New Method for Patient Clustering and Trajectory Estimation.
    Ranjan C*, Paynabar K, and Helm JE
    Production and Operations Management, 26(10): 1893–1914 (2017)

    • ♣ POMS 2015 College of Healthcare Operations Management Paper Competition (first)
    • ♣ 2013 INFORMS Data Mining Best Student Paper Competition (second)
  • [A6.] Dynamic Forecasting & Control Algorithms of Glaucoma Progression for Clinician Decision Support
    Helm JE, Lavieri MS, Van Oyen MP, Stein JD**, Musch DC**
    Operations Research 63(5): 979–999 (2015)

    • ♣ First prize in the INFORMS Doing Good with Good OR Competition
    • ♣ 2015 Ophthalmology times featured article
    • ♣ Provisional Patent UM 5140
  • [A5.] Reducing Hospital Readmissions by Integrating Empirical Prediction with Resource Optimization
    Helm JE, Alaeddini A, Stauffer JM*, Bretthauer KM, and Skolarus TA**
    Production and Operations Management 25(2): 233–257 (2016).
  • [A4.] Design and Optimization Methods for Elective Hospital Admissions
    Helm JE, Van Oyen MP
    Operations Research 62(6): 1265-1282 (2014)

    • ♣ First Prize in POMS 2011 College of Healthcare Operations Management Paper Competition
    • ♣ 2011 Katta Murty Prize for the Best Research Paper on Optimization
  • [A3.] An IP-based Handoff-sensitive Shift Design Approach for Scheduling Critical Care Trainees.
    Kazemian P*, Dong Y**, Rohleder T**, Helm JE, Van Oyen MP
    Healthcare Management Science 17(1): 1-14 (2014).

    • ♣ Feature article on
  • [A2.] Design and Analysis of Hospital Admission Control for Operational Effectiveness
    Helm JE, AhmadBeygi S, Van Oyen MP
    Production and Operations Management, 20(3): 359–374 (2011).
  • [A1.] Assisting a Public Transportation Agency w/ Planning of Bus Schedules Using Computer Simulation
    Shah N, Helm JE, Dubey A, Xu W, Vanek F, Ghearing R**, Mengel D**
    International Journal for Service Learning in Engineering 2(2): 148-163 (2007)

Medical Publications (M)

  • [M8.] No Differences in Population-based Readmissions After Open and Robotic-assisted Radical Cystectomy: Implications for Post-discharge Care Urology
    Borza, T, Jacobs, BL, Montgomery, JS, Weizer, AZ, Morgan, TM, Hafez, KS, Lee, CT, Li, BY, Min, HS, He, C, Gilbert, SM, Helm JE, Lavieri MS, Hollenbeck BK, Skolarus TA
    Urology 104: 77-83 (2017).
  • [M7.] Variation in readmission expenditures after high-risk surgery: A population based study using all-payer data
    Jacobs BJ, He C, Li B, Helfand, AM, Krishnan N, Borza T, Ghaferi A, Hollenbeck BK, Helm JE, Lavieri MS, Skolarus TA
    Journal of Surgical Research 213: 60-68 (2017).
  • [M6.] The Fate of Radical Cystectomy Patients after Hospital Discharge: Understanding the Black Box of the Pre-readmission Interval
    Krishnan N, Li B, Jacobs BL, Ambani SN, Borza T, He C, Hollenbeck BK, Morgan T, Hafez KS, Weizer AZ, Montgomery JS, Lee CT, Lesse O, Lavieri MS, Helm JE, Skolarus TA
    European Urology Focus, issn 2405-4569, (2016).
  • [M5.] A Model to Optimize Follow-up Care and Reduce Hospital Readmissions After Radical Cystectomy
    Krishnan N, Liu X, Hu M, Helm JE, Helfand A, Li B, He C, Jacobs BJ, Hollenbeck BK, Lavieri MS, Skolarus TA
    The Journal of Urology 195(5):1362-1367 (2016).

    • ♣ This article was featured in Renal & Neurology News
  • [M4.] The joint structure-function dynamics of glaucoma progression
    Racette L, Helm JE, Dul MW, and Marín-Franch I
    Expert Review of Ophthalmology 10(5): 407–409 (2015).
  • [M3.] Understanding Readmission Intensity After Radical Cystectomy
    Skolarus TA, Jacobs BL, Schroeck FR, He C, Helfand AM, Helm JE, Hu M, Lavieri MS, Hollenbeck BK
    The Journal of Urology 193(5): 1500-1506 (2015).
  • [M2.] Using Filtered Forecasting Techniques to Determine Personalized Monitoring Schedules for Patients with Open-Angle Glaucoma
    Schell GJ, Lavieri MS, Helm JE, Liu X, Musch DC, Van Oyen MP, Stein JD
    Ophthalmology 121(8): 1539–1546 (2014).
  • [M1.] Sharpening the focus on causes and timing of readmission after radical cystectomy for bladder cancer
    Hu M, Jacobs BL, Montgomery JS, He C, Ye J, Zhang Y, Brathwaite J, Morgan T, Hafez KS, Weizer AZ, Gilbert SM, Lee CT, Lavieri MS, Helm JE, Hollenbeck BK, Skolarus TA
    Cancer 120(9):1409-1416 (2014).


Spring 2018
Course NumberCourse Title
SCM 493Honors Thesis
Fall 2017
Course NumberCourse Title
SCM 502Operations and Supply Mgmt


  • Best Paper Award  POMS College of Healthcare Operations Management, 2016
  • Trustee Teaching Award Finalist  Indiana University, 2016
  • IBM Service Science Best Student Paper Award Finalist  INFORMS, 2015
  • Katta Murty Prize for the Best Research Paper on Optimization  Indiana University, 2015
  • Best Paper Award  POMS College of Healthcare Operations Management, 2015
  • Richard and Eleanor Towner Prize for Distinguished Academic Achievement  University of Michigan, 2012
  • Katta Murty Prize for the Best Research Paper on Optimization  Indiana University, 2011
  • National Science Foundation Fellow, 2008-2011