Ruth N. Bolton received her B.Comm.,with honors, from Queen's University (Canada), and her M.Sc. and PhD from Carnegie-Mellon University. Most recently, Dr. Bolton was Professor of Marketing, W. P. Carey Chair in Marketing, at the W. P. Carey School of Business, Arizona State University. She previously held academic positions at Vanderbilt University, the University of Oklahoma, Harvard University, the University of Maryland, and the University of Alberta. She also spent eight years with Verizon, working on projects in the telecommunications and information services industries.
Dr. Bolton studies how organizations can improve business performance over time by creating, maintaining and enhancing relationships with customers. Her recent research has focused on high-technology, interactive services sold in global business-to-business markets. Her earlier published articles investigated how organizations’ service and pricing strategies influence customer satisfaction, loyalty and revenues. She has extensive experience with survey research design, as well as the econometric analysis of large-scale, integrative data bases. Dr. Bolton’s research is typically conducted in partnership with businesses, such as the Marriott Corporation, Hewlett-Packard and Schneider National, Inc. She has also participated in executive education programs around the world.
Dr. Bolton’s works has been published in Journal of Consumer Research, Journal of Marketing, Journal of Marketing Research,Journal of Service Research, Management Science, and Marketing Science, among others. She served as editor of Journal of Marketing from 2002 to 2005 and Area Editor of the Journal of Marketing Research from 2005 to 2007. Additionally, Dr. Bolton has served on editorial review boards of other leading marketing journals, on the Board of Trustees of the Marketing Science Institute, and on the Board of Directors of the American Marketing Association.
Charles Cao is The Smeal Chair Professor of Finance at the Department of Finance, the Smeal College of Business at the Pennsylvania State University. He received his PhD in Finance from the University of Chicago's Graduate School of Business in 1993, M.S. from the University of Kentucky in 1988, and B.S. from Peking University in 1984. Professor Cao's research interests include derivative securities markets, market microstructure, credit risk, mutual funds and hedge funds. His research has been published in a wide range of academic journals, including Journal of Finance, Review of Financial Studies, Journal of Business, Journal of Financial and Quantitative Analysis, Journal of Financial Markets, Journal of Econometrics and Journal of Financial Intermediation. His paper ``Price Discovery without Trading: Evidence from Nasdaq Pre-opening'' (co-authored with Eric Ghysels and Frank Hatheway) received the New York Stock Exchange Award for Best Paper on Equity Trading at Western Finance Association Meetings in 1999.
Professor Cao was selected Fellow of FDIC Center for Financial Research in 2006 and won research grants from FDIC and Morgan Stanley. He serves as an associate editor of Journal of Financial Markets, Review of Derivatives Research, Review of Quantitative Finance and Accounting, Pacific-Basin Finance Journal, and Annals of Economics and Finance. He has taught M.B.A. and PhD courses at the Smeal College of Business, Penn State University. He also served as program co-chairs of 2005, 2006 and 2007 China International Conference in Finance sponsored by Tsinghua University and Sloan School of Management, MIT.
Dr. Ming-Jer Chen, a leading authority in strategic management, is known for his expertise in Chinese-Western business strategy and execution and for his pioneering work in competitive dynamics. Dr. Chen is Leslie E. Grayson Professor at the Darden Graduate School of Business, University of Virginia, and the author of Inside Chinese Business: A Guide for Managers Worldwide (Harvard Business School Press).
Dr. Chen has extensive corporate teaching and consulting experience. He has taught in a variety of executive education programs at Darden, the University of Pennsylvania's Wharton School, and Columbia Business School over the past 20 years. His corporate clients include United Technologies, Merck, FedEx, DuPont, Alcoa, AIG, Timken, Morgan Stanley, Munich Re, BOC Gases, BenQ, AUO, and Rolls-Royce.
Dr. Chen is associate editor of Academy of Management Review, the journal most widely cited across all business disciplines, and serves on the editorial boards of such leading publications as Strategic Management Journal and Harvard Business Review (China). He has served as the Chair of the Academy of Management's Business Policy and Strategy Division (with international membership of over 4,000).
Dr. Chen has been featured in articles and interviews in major media outlets around the world, including Forbes, The Wall Street Journal, USA Today, Reuters, CNNfn, PBS, Newsweek International, US News & World Report, Handelsblatt (Germany), China Central TV Corp., and Fortune (China). He has contributed to the East-West business dialogue through keynote speeches at international forums including the World Economic Forum's China Business Summit (Beijing, 2000), the USChina Executive Summit (New York, 2004), the Hamburg Summit: China Meets Europe (2004), the China CEO Forum (2007), and HSM forums in Buenos Aires, São Paulo, and Milan (2006-07).
Dr. Chen was founder-director of Wharton's Global Chinese Business Initiative and served on the faculty at Columbia. He has held affiliations with the Chinese University of Hong Kong, the Imperial College of Science, Technology, & Medicine (UK), and the National University of Singapore.
Zhiwu Chen received his PhD from Yale University and now a Professor of Finance at Yale University. Zhiwu Chen is an expert on finance theory, securities valuation, emerging markets, and China's economy and capital markets. He is a frequent contributor to top economics and finance journals with research papers ranging from novel means of valuing stocks and pricing options, to studies of foreign exchange, market integration, mutual funds and profitable investment strategies. In the last few years, Dr. Chen has been actively doing research on market development and institution-building issues in the context of China's transition process and other emerging markets. What institutions are necessary for markets to develop? What roles do financial innovations play in a country's economic development process? These are among the issues which Dr. Chen's research focuses on. Dr. Chen's work has been featured in The Wall Street Journal, The New York Times, The Boston Globe, Barron's, Far-Eastern Economic Review, and many newspapers and magazines in Hong Kong and China. He is also a frequent contributor to newspapers and magazines in China, on economic policy and legal reform issues.
Jeffrey L. Coles, Professor of Finance and the Francis J. and Mary B. Labriola Endowed Chair of Competitive Business at W. P. Carey School of Business of Arizona State University.
Professor Coles received his PhD in 1984 from Stanford University. While at Stanford, he was an associate at the Institute for Mathematical Studies in the Social Sciences, the holder of the Henry J. Newell Honors Fellowship, and a research associate with the National Bureau of Economic Research. Professor Coles taught previously at University of Utah, University of Rochester, and Stanford University. Professor Coles has teaching and research interests in corporate control and governance, law and economics, asset pricing, organization structure, and the utility industry. He has published extensively in the leading academic journals, including the Journal of Financial Economics, Journal of Finance, American Economic Review, Journal of Accounting and Economics, and Journal of Financial and Quantitative Analysis. His work has been featured in business publications, such as the Wall Street Journal, Business Week, Fortune, and Investor's Business Daily, and in the broadcast media, including Wall Street Week, CNN News, and National Public Radio. Professor Coles has received awards for both research and teaching, most recently from the MBA for Executives Program at ASU and the Honor Society of the Financial Management Association.
Professor Coles has advised both industry and government. He has provided guidance on corporate modeling, operations, and load forecasting for Utah Power and Light, on the impact of energy development on infrastructure for the Utah State Department of Community Affairs, on numerous topics for Arizona Public Service, and on value-based management and decision analysis for Western Area Power Administration. Other consulting clients include PricewaterhouseCoopers, Pinnacle West Capital, and Honeywell.
Professor Barak Libai is on the marketing group of the Arison School of Business at the Interdisciplinary Center (IDC), Herzliya, Israel. Previously was a faculty member in the Recanati Graduate School of Business, Faculty of Management, Tel Aviv University, at the Industrial Engineering and Management faculty of the Technion - Israel Institute of Technology, and a visiting Professor at the MIT Sloan School of Management.
His research deals much with customer social effects such as word of mouth, and their effect on new product growth and the firm's profitability, growth of markets for new products, and customer relationship management. He has published in journals such as Marketing Science, Journal of Marketing, Journal of Marketing Research, Journal of Service Research and the International Journal of Research in Marketing, among others. His research on the economic consequences of customers' interactions have won prizes from the Journal of Service Research, The Marketing Science Institute, The American Marketing Association, the International Journal of Research in Marketing and ESOMAR.
Dr. Crocker Liu is a professor of real estate at the School of Hotel Administration where he holds the Robert A. Beck Professor of Hospitality Financial Management. He previously taught at New York University’s Stern School of Business (1988-2006) where he was the associate director of real estate and more recently at Arizona State University’s W.P. Carey School of Business (2006-2009) where he held the McCord Chair in addition to being the Director of The Center for Real Estate Theory and Practice. He earned a BBA Real Estate/Finance from the University of Hawaii in 1976, a MS Real Estate from Wisconsin in 1980, and a PhD Finance/Real Estate in 1988 from University of Texas-Austin.
He is currently the Co-Editor of the Journal of Real Estate Economics, and is on the editorial board of the Journal of Property Research. He also was on the editorial board of the Journal of Real Estate Finance and Economics and the Journal of Real Estate Finance. He currently serves on the advisory board of the Real Estate Research Institute.
As one of the most cited researcher in real estate finance, Dr. Liu is a national expert on real estate finance, particularly topics related to market efficiency, valuation, and asset securitization. His research has been published in the Review of Financial Studies, the Journal of Financial Economics, the Journal of Business, the Journal of Financial and Quantiative Analysis, the Real Estate Economics Journal (formerly known as the AREUEA Journal) and the Journal of Real Estate Finance and Economics.
Professor Liu is also an excellent faculty in classroom as evident by his teaching awards at NYU as the Undergraduate Teacher of the Year (1996-1997 and also 2001-2002) and Executive MBA in Finance Teacher of the Year (1997, 1999). In 1999, he became a Distinguished Teaching Fellow.
Professor of Accountancy Ker-Wei (Buck) Pei currently serves on the Board of Directors of Baosteel Group, as chairman of the audit committee. Baosteel Group is a Fortune Global 200 company and is one of the largest steelmaker in the world. Professor Pei also serves on the Board of Directors as Chairman of the nomination committee of Want-Want China Holding - one of the most recognized brands in China, Taiwan and Hong Kong. He also served as the chairman of Globalization Committee of the American Accounting Association in 1997 and as the President of Chinese Accounting Professors Association –North America in 1993 and 1994. Professor Pei consults many multinational firms such as Motorola, Intel, Honeywell, Cisco and Bank of America on various projects relating to supply chain management, customer relationship management, business process reengineering, and e-business initiatives.
Professor Pei's research interests include strategic cost management, strategic innovations in information technology, supply chain integration, behavioral decision-making, and incentive design and performance measurement. He has recently published articles in such leading academic journals as Management Science, Decision Sciences, Auditing: A Journal of Practice & Theory, Accounting, Organization & Society, Organizational Behavior and Human Decision Processes, Journal of Information Systems, Journal of Behavioral Decision Making, and Journal of Economic Psychology. He has won a number of teaching awards at the W. P. Carey School, including: Outstanding Undergraduate Teaching Award in 1996, and Outstanding Graduate Teaching Award 1997. He also received a state-wide teaching excellence award - Arizona Teacher of the Year (1998) - from Arizona CPA Foundation for his curriculum innovations in accounting. Professor Pei received his PhD in accounting from University of North Texas in 1986.
President of Shanghai National Accounting Institute (SNAI), secretary of SNAI's Party Committee, secretary-general of APEC Finance and Development Program (AFDP), Professor and Supervisor for doctoral candidates. Professor Xia received his Master's Degree in Economics from the Department of Industrial Economics, Shanghai University of Finance and Economics in 1985. From 1988 to 1990, he was a visiting researcher at Osaka City University. From 1993, he worked at Shanghai University of Finance and Economics, as Dean of the School of International Business Administration, Assistant to President, Vice President and Executive Vice President of the university. He was then concurrently designated to be Deputy Chief of China's Association of Industrial Economics Research and Development, Vice President of China Accounting Society, Director of Shanghai Industrial Economics Research Committee, member of Research Council for Listed Companies of Shanghai Stock Exchange Committee. In 1997, he was awarded as the Cross-century Talent of China by the Ministry of Finance of China. In 1998, he was listed as the Cross-century Talent on Culture and Social Science by the Ministry of Education of China, and enjoys a special government allowance authorized by the State Council.
Professor Werner Bonadurer received his PhD from the University of St. Gallen,Switzerland, in 2007 and MBA degree from The Wharton School University of Pennsylvania in 2002. He is currently Clinical Professor of Finance at the W. P. Carey School of Business, Arizona State University. He is also former Faculty Director of Executive MBA Program, of W. P. Carey school of Business. Professor Werner Bonadurer’s research interest is hedge Fund Investments. Previously he was Joint-Chief Operating Officer, Member of Global Executive Board and Member of Group Managing Board of UBS Company in London, UK, and he was Chief Executive Officer and Senior Vice President of UBS Hong Kong, China. He recently had published articles of “Ein tief greifender Wandel – die Entwicklung der Lebensversicherungsbranche in den USA” and “Die Suche nach „Alpha“ verspricht kaum Erfolg – Hedge Funds weisen selten eine beständige Performance”. Professor Bonadurer is also the author of “The Performance Persistence of Equity long/short Hedge Funds” Professor Bonadurer has nominated “Global Leader of Tomorrow” by the World Economic Forum in Geneva Switzerland in 1996 and has Nominated “Young Leader” by the American Swiss Foundation, New York and Zurich (1991).
Professor Gu is currently associate professor of the department of information Systems in W. P. Carey School of Business Arizona State University. He previously taught at Department of Information, Risk, and operation management at the University of Texas at Austin. Professor Gu received his PhD and master degree from the Wharton School, University of Pennsylvania. He received his dual bachelor degree from Shanghai Jiaotong University School of Management in International Business and Computer Science.
Professor Gu’s research interest include e-commerce, online financial service, online social media, user-generated content, IT Business value and IT Governance. Professor Gu is currently serving as associate editor of international information system’s academic journals “Journal of Information Systems Research", "MIS Quarterly," " Information Systems Research – Special Issue on Social Media and Business Transformation". In 2012 Professor Gu received “Emerald Management Reviews Citations of Excellence Awards”, in the same year, Professor Gu received the "Journal of Retailing Top Cited Article”. In 2008, he was awarded “Information Systems Research Best Published Paper Award” from the American Association for Operations Research and Management Information Systems Research Branch. He was elected for conference co-chair for Workshop on Information Systems Economics 2011 and conference co-chair for Sixth Symposium on Statistical Challenge in Electronic Commerce Research 2010. He also served as member of INFORMS Conference on Information Systems and Technology committee. Professor Gu’s research had published in “scientific management", "Information Systems Research", "MIS Quarterly," "Journal of Management Information Systems," "Decision Support System", "Production and Operations Management", "retail journal", "Financial Services published research "and many other well-known international journals.