Executive Education - Operations and Supply Management

Operations and Supply Management

Discover the keys to managing a complex supply chain. This course introduces key concepts drawn from production/operations management, purchasing management and logistics management.

After completing this course, you will receive 4.5 Continuing Education Units (CEUs), which can be applied toward the Institute for Supply Management (ISM) CPSM recertification, C.P.M. recertification and/or A.P.P. reaccreditation program requirements.

Note: ISM does not endorse, certify or sponsor this program or its content.


  • Process decisions
  • Capacity decisions
  • Inventory decisions
  • Quality decisions
  • Purchasing and logistics decisions with a note on just-in-time

Key Benefits

By participating in Operations and Supply Management, you should be able to:

  • Define and analyze the basic components within a given supply chain in terms of strengths, weaknesses and impact on flow of quality materials and requisite knowledge
  • Identify and evaluate sources of uncertainty that impact a given supply chain
  • Apply basic quantitative, statistical and cognitive tools in evaluating these uncertainties to gain some initial understanding of their impact
  • Design viable strategies either to mitigate or reduce the negative impact of inherent uncertainties or to eliminate the sources of these uncertainties