Global Logistics: Key Drivers in Delivery Efficiency

This half-day workshop will address critical concerns in global logistics that arise as domestic organizations expand into global markets. You’ll gain new insight into global trade issues and compliance, costing, and the improvement of operational efficiencies in the day-to-day delivery process.

Learning Objectives

  • Understand the logistical complications associated with international reach
  • Learn about and how to choose international terms of sale
  • Gain tools to analyze and improve the efficiency of import and export processes
  • Examine Total Cost of Ownership (TCO) and techniques for determining customer and customer level profitability
  • Find ways to identify and manage risks across the end-to-end delivery process
  • Discover methods of improving forecast accuracy and mitigating flow variability


Mohan Gopalakrishnan is an associate professor in the Department of Supply Chain Management at the W. P. Carey School of Business, where he has also served as faculty director of the Executive MBA program and academic director for the Network for Value Chain Excellence. His research examines issues of effectiveness and efficiency in operations and supply chain management.

Dr. Gopalakrishnan holds a BS and MS in industrial engineering, and a PhD in management science. He has domestic and international experience teaching at both the graduate and undergraduate level, and has received awards for outstanding teaching excellence across platforms.

Arnold Maltz is an associate professor in the Department of Supply Chain Management at the W. P. Carey School, where he teaches graduate, undergraduate, and corporate courses in logistics and supply chain management. His current research focuses on global inventory and supply chain issues, especially to and from Mexico and Asia.

Dr. Maltz spent twelve years in trucking and industrial distribution prior to obtaining his PhD in marketing and logistics at Ohio State University. He has taught and conducted research in Denmark, India, Israel, Peru, Argentina, and Mexico, and remains actively involved in addressing U.S.-Mexico border concerns with federal and state officials.

Cancellation Policy

Cancellation requests are handled based on the date they are received, in relation to the date of the workshop. If you submit a cancellation request:

  • At least one week prior to the workshop, then you will receive a refund in full minus a 10 percent cancellation fee, or opt to apply registration to another 2014 course.
  • After the registration and payment deadline but prior to the workshop, then you will have the option of applying registration to another 2014 course.
  • On or after the day of the workshop, then you will not be eligible for a refund.

Workshop Details

Date: May 15, 2014, 8am – 12pm

Location: ASU's West Campus

Price: $550 ($495 for ASU Alumni)

Register by: May 12, 2014

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