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Standard Software Configuration
Available to: Graduate Student, Faculty and Staff
Graduate Students
Graduate student operating system and application assistance is provided based ont the table below:
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Win 7
Upgrade |
OS 1
Maintenance |
Loaner |
Troubleshoot3 |
Applications4 |
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| Full-time |
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| Executive |
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Option A*
Participants |
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Other**
Graduate |
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1OS Maintenance
Graduate Business IT (GBIT) will return the computer's operating system to a working state of the version residing on the computer, or upgrade it to a version provided to us by the student and supported by the manufacturer.
2Examples of OS Maintenance
Example, a student has Vista on their laptop and wants Windows 7. If the student provides GBIT the media and the manufacturer supports Windows 7 then we will install it.
Example, a student has Windows XP installed on their laptop but does not have the media. GBIT will attempt to return the laptop to a working install of the same version of XP using the license that came with the laptop. GBIT will use our media.
3Troubleshoot
GBIT will try to make sure that the services and resources needed to meet the requirements of the program are functioning correctly. The operating system must be in English, and the user must have full administravie rights to the computer.
4Applications
This includes all software provided by W. P. Carey to the graduate students, free of charge, which is required for their course work:
MS Office 2010
Visio 2007
Project 2007
Citrix
etc...
*Option A Participants
This includes individuals who own a laptop included on the following list
Dell Latitude D430, D620, D630, D820, D830, E4310, E5400, E5410, E5500, E5510, E6400, E6410, E6500, E6510, E6400, XT2
**Other Graduate Programs
Evening, Account, MTAX, MSIM, MHSM, MRED, ONLINE, etc...
Faculty and Staff
Our standard operating system for faculty and staff is Microsoft Windows 7 Enterprise with Microsoft Office 2010 and Outlook configured to work with the university’s Exchange environment. In case of failure, software can be updated or reinstalled from a remote server by our support team. Our standard image includes:
Windows 7 Enterprise Service Pack 1
Office 2010 Professional Service Pack 1 including Visio and Project
Microsoft Forefront Endpoint Protection 2010
Sassafras K2
SSH Secure Shell Client 3.2.9
WinRAR 3.50
Adobe Reader 10.0
Internet Explorer 8
BIT cannot guarantee support on software outside the standard configuration.
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