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About BIT

• About BIT

CONNECTING

• ACTIVATE your ASURITE ID here
• Add services to your ASURITE account
• Undergrads and part-time grad students,sign up for ASU Gmail accounts
• Hot-link to your ASU Gmail account
• Faculty, staff and full-time graduate students, learn more about Outlook and Exchange here
• Hot-link to access your Exchange email account with a Browser
• Trillian allows you to use multiple IM connections simultaneously
• Virtual Workgroup Collaboration for faculty, staff and graduate students
• Network file storage for Undergrads – See Common Internet File Space at ASU (UTO) Help Center
• Lost file Restore from Network File Storage for Faculty and Staff
• Attaching to printers for faculty, staff and grad students
• Use the campus wireless network services
• Or the Tempe Wireless Network services off campus
• The university’s Virtual Private Network (VPN)
• W. P. Carey Citrix connection
• ASU/UTO Citrix connection
• Visit ASU’s University Technology Office(UTO) for answers to your questions

ACCESSING RESOURCES

• Standard Hardware Purchase Configurations. Go directly to My School Tools
• Current Hardware Standards and Specifications:
• Standard Desktop Software Configuration
• Supported Research Applications, Data Sources, and Data Services
• Vista Software Compatibility
• Blackboard Retention Policy
• Student Laptop Program for graduate students
• MBA Loaner Program
• Laptop Carts
• The My ASU Portal
• ASU Library
• ASU Bookstore
• ASU Human Resources
• ASU Travel Office

GETTING HELP

• ASU Help Desk
• W. P. Carey Technical Assistance Center (TAC)
• Graduate Suite in Business Administration Building
• Classroom Technology Support
• Audio Visual Services
• List of Supported Hardware Products
• Computer Equipment Policy
• Sunset Policy
  
• Service Level Targets
• Support Service Levels
• Supported Customers
• Service Call Escalation Process

BEING SECURE

• McAfee Antivirus Software for your home computer
• Managing Junk E-mail Settings Using Outlook
• All about SPAM
• Desktop Systems Security
• Disaster Recovery
• Information Security

TEACHING & LEARNING

• ASU Professional Development programs
• ASU Software Training Workshops; Learning Support Services
• Microsoft Substantial Library; free, high-quality, self-paced training courses for Office 2003 and Office 2007
• Blackboard and Distributed Learning
• Instructional Design Services
• Multimedia Design Services

MAXIMIZING THE WEB

• Web Content Management and Layout
• Web Site Consulting & Application Development
• Database Application Support
• Video and Graphics on the Web