W. P. Carey School of Business
 W. P. Carey      ASU
W. P. Carey Undergraduate MBA Masters/Ph.D. Professional Development Departments Faculty/Research
Technology@ W. P. Carey


Contact Info

Technical Assistance Center
Mon - Fri: 7 am - 9 pm
Sat - Sun: Emergency Only
480-965-2400
wpcarey.support@asu.edu

Frequently Asked Questions

General

1. Who can have these software packages installed?

Each package is covered under a different license. In general, these software packages are available for faculty and staff use. In addition, some can be installed on W. P. Carey School of Business systems being used on site by PhD students. 

2. Can I install a particular package on my personal computer at home?

The W. P. Carey School of Business buys network licenses that are generally not eligible for individual/home installation. However, some of the software packages can be licensed by faculty individually at discounted rates. These packages include SPSS, SAS, and Research Insight.

3. Who do I talk to if I have more questions?

Contact Dan Hayden at wpcresearch.support@asu.edu

Compustat

1. How can I access Compustat data?

The Compustat tape data is available in SAS format on the W. P. Carey School of Business network. The Compustat files on the school network are located in the "K:\SAS Data" directory. Compustat data can also be accessed using the Research Insight application. Research Insight allows users to select data and then save it as a text file which can be read into other applications. Finally, Compustat data can be accessed through the Wharton Research Data Service.

2. When is Compustat data updated?

The Compustat tape data is released annually each July. The Research Insight data is released quarterly.

CRSP

1. How can I access CRSP data?

CRSP data is available on the ASU mainframe servers and the W. P. Carey School of Business network. The data on the ASU mainframe servers can be accessed using Fortran on research.asu.edu or stats.asu.edu. The data on the school network is located on the N: drive and can be accessed within SAS using Eventus.

2. When is CRSP data updated?

          CRSP data is released and updated annually.

 

Datastream

1. How do I access Datastream?

Datastream can be accessed using the DSWindows application or through the Datastream Excel add in.

2. I can’t log into DSWindows. What is wrong?

The W. P. Carey School of Business Datastream account is limited to two users. If someone is currently using Datastream, DSWindows will display a notice when you log in and deny access.

3. I submitted a request through the Datastream Excel add in and it is just sitting there. What is wrong?

The W. P. Carey School of Business Datastream account is limited to one user. If someone is currently using Datastream, the DSDDE server used by the Excel add in will not be able to log in.

4. Can I access Datastream from home?

Datastream performs IP verification. Therefore, only users connecting from ASU will be recognized. Therefore, anyone attempting to use Datastream from a non-ASU address will be denied access even if they have the proper log in information.

Dow Jones

1. How can I access Dow Jones?

Dow Jones has been replaced by Factiva. You can access Factiva from here .

2. Is the data the same?

Factiva includes all of the data that was available through Dow Jones plus a great deal more.

Enterprise Miner

1. How do I run Enterprise Miner?

Eneterprise Miner is integrated into the network version of SAS installed on faculty computers. To run Enterprice Miner, start SAS, click on the Solutionsà Analysisà Enterprise Miner. Enterprise Miner will then load within SAS. Since the SAS menus and toolbars change depending on which window is currently active, the menus will change to display options specific to Enterprise Miner.

2. Is there any documentation for it?

Yes. The documentation for Enterprise Miner can be accessed through the Help menu when Enterprise Miner is the currently selected window. The "EM Reference" option in the Help menu contains the command reference for Enterprise Miner. For information on the Enterprise Miner interface, click on the "Getting Started with Enterprise Miner Software" option on the Help menu. This will open a help window. Click on the web link in the main window to start the web based SAS tutorial on using Enterprise Miner.

Eventus

1. How do I run Eventus?

Eventus is an add in to SAS that extends the SAS language. Eventus is preinstalled in the network version of SAS installed on faculty computers.

2. I tried to use Eventus with the network version of SAS but the log says SAS could not find the CRSP files. What is wrong?

Eventus requires that the CRSP environment variables be set in Windows and that the N: drive be mapped. Contact wpcresearch.support@asu.edu

3. Is Eventus available on the ASU mainframes?

No. The Eventus license only covers the W. P. Carey School of Business network installation of SAS.

4. Where can I get documentation for Eventus?

The Eventus manual is available from www.eventstudy.com in PDF format.

Eviews

1. How do I run Eviews?

Eviews is run off of the W. P. Carey School of Business network. To have Eveiws installed on your system, contact wpcresearch.support@asu.edu

2. Where can I get documentation for Eviews?

Eviews has both the User’s Guide and the Command Reference integrated in electronic format. Both can be access via the Help menu. In addition, printed versions of both manuals can be purchased directly from QMS. Purchasing information is available as www.eviews.com

Factiva

1. How can I access Factiva?

Factiva can be accessed from the web link on the W.P. Carey Factiva page.

2. I tried to use the link to Factiva’s website from home but it didn’t work. What is wrong? Can I use Factiva  at home?

Factiva performs IP verification. Therefore, only users connecting from ASU will be recognized.

3. What happened to Dow Jones?

Dow Jones was combined with other data products and rebranded as Factiva. Factiva includes all of the data that was available in Dow Jones plus much more.

Lexis Nexis

1. How do I access Lexis Nexis?

Lexis data can be accessed either through the Lexis Research software or through the Lexis Academic Universe website at http://web.lexis-nexis.com/universe

2. What are the differences between the Lexis Research software and the Lexis Academic Universe website?

The Lexis Research software provides and application interface in which to construct queries that are then submitted via the Internet. In addition, there is a 2 simultaneous user limit for the software. Lexis Academic Universe is available on the web and has no user limits. However, the data offering through Academic Universe are not as comprehensive as those in the Lexis Research software.

3. I get an error after selecting one of the two id’s during the Lexis Research software log in process. What is wrong?

The Lexis Research software has a two simultaneous user limit. Try selecting the second id number. If neither number works, two users are already on the system.

4. Can I use Lexis Academic Universe at home?

Lexis Academic Universe is IP verified. Therefore, to access the Lexis Academic Universe website from home, you will need to be logged onto the internet through ASU PPP dialup.

Research Insight

1. How do I run Research Insight?

Research Insight is composed of a client component installed on the local system and a server component installed on the W. P. Carey School of Business network. The data resides on the network. To have Research Insight installed, contact wpcresearch.support@asu.edu

2. How often is the data updated?

The Research Insight data is updated quarterly.

3. Can I run it at home?

Yes. You can use Citrix to access Research Insight from home. For more information on Citrix, please Citrix the Citrix information pages.

4. When I run Research Insight, it says that it cannot find the CD. What is wrong?

Research Insight displays this error when it cannot find the K: drive. The data Research Insight uses resides on the K: drive. If this drive does not appear in your list of drives in Windows Explorer, you will need access to the K: drive to be granted to your W. P. Carey School of Business account. Contact wpcresearch.support@asu.edu.

5. Research Insight displays a BDE or DB_init error and refuses to run. What is wrong?

These errors are usually the result of installing applications that conflict with Research Insight. Applications that are known to conflict include Corel Office and Corel Draw. To correct the problem, Research Insight must be reinstalled on the system.

 

SAS

1. How do I run SAS?

SAS is deployed in the W. P. Carey School of Business from the school's network. Faculty members can have a network version of SAS installed on their office computers by contacting wpcresearch.support@asu.edu

2. SAS wont recognize my SAS datasets. What is wrong?

The SAS files created on the ASU Unix mainframe systems is not compatible with the Windows version of SAS and vice versa. To copy SAS datasets across these platforms, it is necessary to first import the datasets into SAS transport file format. Then the transport file is copied to the new system and the SAS dataset is extracted from the transport file. For more details on using SAS transport files including example code, visit http://wpcarey.asu.edu/technology/extra/xport.cfm

3. I have data in a text file that contains a large number of variables. Is there any alternative to writing a lengthy INPUT statement?

SAS can read Excel 4 worksheets (but not Excel workbooks). It is often easier to simply import a text file into Excel, save the data as an Excel 4 worksheet, and then go into SAS and use the Import Data option under the File menu.

4. When I start SAS, its just displays a small grey dialog box saying there was a "-MSG Error". What is wrong?

The network version of SAS cannot find the server component on the W. P. Carey School of Business network. Start Windows Explorer and look for the S: drive. If it is not listed, try rebooting your system. If the problem persists, the W. P. Carey School of Business network may be experiencing problems. If the S: drive appears and the error still occurs after rebooting, your SAS installation has become corrupted. Contact wpcresearch.support@asu.edu to have it reinstalled.

5. Can I run SAS at home?

The network version of SAS is run from the W. P. Carey School of Business network in order to function. However, faculty members may purchase a stand alone SAS license from the Computer Store on the first floor of the Computing Commons that can be installed on home systems. In addition, SAS can be accessed from within Citrix.

6. When I try to access SAS Help, it takes a very long time to open or doesnt work at all. What should I do?

If you encounter an error while trying to open SAS help on a stand alone installation, the problem may be related to a recent Microsoft hotfix. In order to correct the problem, SAS fix 82BB12 must be applied. For more information, contact wpcresearch.support@asu.edu .

7. When I try to access SAS in Citrix, the top of the web browser changes but nothing happens. What is wrong?

The Citrix server has reach its maximum load and has refused the connect. You should wait a little while and try connecting again.

SDC

1. Who can use SDC and how do I get access? 

SDC is available for our research users. For more information, contact wpcresearch.support@asu.edu

2. Is there any documention available for SDC?

Yes. A user manual is available in PDF format. It can be accessed from SDC's help menu.

3. I tried to connect to SDC but nothing happened. What is wrong?

SDC has a simultaneous user limit. When the limit is reach, additional connections are refused. If this occurs, the status lights on the bottom right corner of the application window will stop blinking and turn green.

SPSS

1. How do I run SPSS?

SPSS is deployed in the W. P. Carey School of Business from the school's network. Faculty members can have a network version of SPSS installed on their office computers by contacting wpcresearch.support@asu.edu

2. How do I get CRSP or Compustat data into SPSS?

To import Compustat data into SPSS, the data should be extracted and saved into a text file using Research Insight and then imported into SPSS.

3. Can I run SPSS at home?

The network version of SPSS is run from the W. P. Carey School of Business network in order to function. However, faculty members may purchase a stand alone SPSS license from the Computer Store on the first floor of the Computing Commons that can be installed on home systems.



 

For further information, or to request this service, please contact the Technology Assistance Center
Mon - Fri: 7 am - 9 pm
Sat - Sun: Emergency Only
by phone at 480-965-2400 or by e-mail at wpcarey.support@asu.edu.

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