Other CABIT Contributions to Knowledge@WPCarey
Arizona's health information technology (HIT) industry and health-care delivery system are on the brink of radical transformation as Arizona Health-e Connection prepares to publish its proposal offering a "road map" for development and implementation of a statewide, unified HIT network. "What the road map does is clearly position us front and center to take a leadership position -- to become sort of a model for other states," said panel moderator Ajay Vinze, director of the W. P. Carey School's Center for the Advancement of Business through Information Technology (CABIT). Full Article
Convenience and cost-savings are powerful incentives for companies to use technology as a way of convening meetings, and they do so knowing that an electronically-mediated session will be different from a face-to-face meeting. Compare a conversation to an e-mail exchange and the differences in the content and quality of the communication are obvious. Ajay Vinze, director of the W. P. Carey School's Center for the Advancement of Business through Information Technology, has studied what happens wh... Published: Aug-2006. Full Article
The Supreme Court is expected to rule next month whether Grokster, a Napster-like file-sharing network for downloading music and other digital entertainment, can be held liable for facilitating copyright infringement. But even if the music industry wins the case, two marketing professors at the W. P. Carey School of Business argue that it will ultimately lose if it keeps fighting consumers. Their research suggests that trying to stem music downloads through legal action and technology is likely to cost the industry more business than it preserves. Full Article
Remember the last time your organization developed a new product? Think about how many people were involved and how much expertise you had to find within the organization: marketing, engineering, operations, accounting and sales. Few would disagree that new product development is an intense process, as are undertakings such as developing a strategic plan or putting together a competitive bid. Researchers at the W. P. Carey School of Business say these processes are more than just complicated -- they fall into a new rubric called Knowledge Intensive Business Processes (KIBP). Full Article
Knowledge Management (KM) systems have provided companies with a tool that allows them to collect and provide access to the collective expertise of their employees. The appeal is obvious: Sharing experiences and lessons leads to efficiency and innovation. But KM is not a system where "if you build it they will come." Some companies have reported impressive returns, but others have declared KM a disappointing underperformer. The key, according to an information systems professor at the W. P. Care... Published: Oct-2005. Full Article
Your company's most valuable resource may be locked inside the brains of employees. A W. P. Carey School of Business professor has written a paper that describes ways a business can unlock and use this powerful resource. "Measuring Knowledge Management Capabilities" presents a game plan for creating a knowledge management infrastructure that pinpoints knowledge sources and then helps employees solve problems and achieve goals, such as developing new products, raising an existing product's sales or boosting employee productivity. Full Article
There may actually be a useful purpose for those annoying song lyrics that get stuck in your head. Easy-to-remember phrases could be the basis of a much more secure method of protecting computer information and accounts. They can be used as pass phrases. Research conducted by two information systems professors at the W. P. Carey School of Business demonstrates that, while there is no foolproof method of password security to ward off hackers, a long pass phrase is the best defense. Each additiona... Published: Feb-2006. Full Article
One day soon, mobile Internet users in Philadelphia, Denver, Boston and more than 300 wireless-networked cities across the nation won't need to find a coffee shop with WiFi access. They will simply open their laptops (or PDAs) and log on, wherever they are. But just as cities ramp up their plans to go wireless, WiMax - a brand new technology with the potential to leave WiFi in the dust -- looms on the horizon. Here, Knowledge@W. P. Carey presents the first part of a series of stories examining t... Published: Jan-2006. Full Article
Identity theft hit almost 10 million Americans in 2003 at a total personal cost of $5 billion. Businesses and financial institutions were also victimized at an estimated cost of $48 billion. Up to now consumers have viewed the businesses through which they have been robbed as unwilling accomplices; however, experts say that businesses are getting off too easily. When necessary -- to get defense contracts, for example -– businesses will invest in security protection. Information systems experts a... Published: Jun-2005. Full Article
Lacking chic surroundings or cordial salespeople, e-tailers must work harder at gaining the trust, respect and ultimately loyalty of their customers. A research team at the W. P. Carey School of Business has concluded that "value congruence" is the best possible goal of e-tailers who want to attract and retain customers.... Published: May-2005. Full Article
Cultivating And Securing The Information Supply Chain
