L. William Seidman Research Institute W. P. Carey School of Business P.O. Box 874011 Tempe, AZ 85287-4011 Phone: 480-965-5362 Fax: 480-965-5458 Email: wpcareyseid@asu.edu
January 22, 2010 Services Blueprinting Workshop
March 15, 2010 Services Leadership Institute
March 16, 2010 Services Leadership Institute