Center for Services Leadership - Overview
25th Annual Compete Through Service Symposium
November 5-7, 2014
Hilton Scottsdale Resort and Villas
The annual Compete Through Service Symposium is only conference of its kind that brings the most innovative minds in business and engaging academic thought leaders together to advance the science of service. It is where you will experience in-depth education specifically designed to help you face the challenges of competing and profiting through service.
The symposium will be delivered emphasizing three areas of focus:
Service Innovation – featuring presentations by:
- Center for Services Leadership
- Service 360
Customer Experience and Engagement – featuring presentations by:
- Vocera Communications
- The Arizona Diamondbacks
- Bruce Temkin, Temkin Group
- The Service Profit Chain Institute
- HEASLEY&PARTNERS, Inc.
Service Revenue and Growth – featuring presentations by:
- Great Clips, Inc.
- The INSIGHT Group
- DuPont Sustainable Solutions
See Symposium 2013 Highlights on the #CTSS Twitter Feed Tweets about "#13CTSS"