Center for Services Leadership - Overview


25th Annual Compete Through Service Symposium
November 5-7, 2014
Hilton Scottsdale Resort and Villas
Scottsdale, Arizona

The annual Compete Through Service Symposium brings you two and a half days of learning and networking with business and academic leaders where you will experience in-depth education specifically designed to help you face the challenges of competing and profiting through service.

This year's program is organized around specific themes that will bring you comprehensive and timely service knowledge and expertise. The topic areas are:

  • Customer Experience and Engagement
  • Service Revenue and Growth
  • Service Innovation

We are currently working on the speaker line up for the 2014 program. However, registration is open so that you can take advantage of this early opportunity to reserve your spot.

See Symposium 2013 Highlights on the #CTSS Twitter Feed

Deliver front line service quality

Compete Through Service Symposium

Bringing together service-minded thought leaders from business and academia.

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2014 Sponsors

Chairman Level Sponsors

Executive Level Sponsors