Center for Services Leadership - Calendar - CSL Events

Calendar - CSL Events

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Online Services Leadership Courses

The CSL offers online courses designed to provide education in the area of services leadership and excellence.  These courses are developed by world-renowned academic faculty and are specifically tailored for those interested in learning how to compete and grow through the use of service and services.  For details on all courses currently being offered,

25th Annual Compete Through Service Symposium

November 5-7, 2014
Hilton Scottsdale Resort and Villas
Scottsdale, Arizona

29th Annual Services Leadership Institute

Coming Spring 2015, Dates TBD
W. P. Carey School of Business
Arizona State University, Tempe Campus

The Services Leadership Institute is a "mini-MBA" program that brings together leading academicians along with seasoned business leaders to show you how to apply a proven process for service quality in your organization. You will identify key improvement points to make the greatest impact on delivering what your customers really expect and what they need to remain loyal. For more information visit the website for last year's program at: