Health Sector Supply Chain Research Consortium - Project Trust

Project Trust

PROJECT TRUST: BUILDING PROVIDER-SUPPLIER RELATIONSHIPS IN THE HEALTH CARE SUPPLY CHAIN

HSRC-ASU is carrying out a multiphase study on building provider-supplier relationships in the health sector supply chain. Building on previous research, we will be studying facilitators and barriers to good relationships.

Study Goals include:

  • Describe the dynamic nature of multi-faceted relationships
  • Identify facilitators to good relationships
  • Identify barriers to good relationships
  • Analyze the impact of specific factors on facilitating good relationships
    • Dedicated resources, commitment, trust, contracts, information sharing and collaboration
  • Analyze the impact of specific factors on barriers to good relationships
    • Economic, clinical, dependency, organizational performance
  • Provide guidance to hospitals, suppliers and intermediaries for building good provider-supplier relationships
  • Create a tool that allows assessment of relationships by those involved in multi-faceted relationships in the health sector supply chain

Phase I of Project Trust: This survey study provided pilot data on hospital supply chain leaders’ perception of areas that impact building collaborative relationships with suppliers. Completed 2013

Phase II of Project Trust: Parallel survey studies aim to understand the manufacturer and hospital supply chain perception of the importance of specific areas in facilitating good relationships. These areas include: dedicated resources, commitment, trust, contracts, information sharing and collaboration. The studies also aim to understand the barriers that exist in building good relationships. 2013-present .