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Paul Fombelle is a fourth year PhD student at the W. P. Carey School of Business at Arizona State University. His main research interests lie in social identity and social comparison. His research uses behavioral theories to answer questions of strategic importance to managers. Spanning the boundary between individual and social levels of analysis, his research examines how consumers build and reinforce important social identities through organizational memberships. Paul has recently defended his final dissertation.
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Katherine Loveland is a doctoral student in marketing at the W. P. Carey School of Business. Her area of research interest is Consumer Behavior, specifically the consumer decision making process. She earned her undergraduate degree in French and English Literature from Lewis and Clark College, where she received a Dean’s Scholarship all four years, in 2000. She earned her Masters in Public Administration with a focus on fundraising from the University of Tennessee in 2003.
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Iana Castro-Nelson is a doctoral candidate in Marketing at the W. P. Carey School of Business at Arizona State University. Iana earned a B.A. in Mass Communications from the University of Central Florida and an M.B.A. from Purdue University. Her research focuses on the effects of environmental factors, including general interior factors, interior displays and human variables, on consumer behavior. She is also interested in understanding how nonconscious influences impact consumer goals, behaviors, and evaluations. Iana was awarded an American Marketing Association Foundation Valuing Diversity Award and a Center for Services Leadership Research Fellow Award for her research in these areas. She is also the recipient of the Schmidt Doctoral Fellowship and the Kenneth A. Coney Memorial Scholarship. |
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Christine Ringler is a doctoral student in Marketing at the W. P. Carey School of Business at Arizona State University. Christine earned a B.S. in Economics from the University of Wisconsin and an M.B.A. from Syracuse University. Her research focuses on the effects of hunger, positive incentive value, and self-regulation on consumption behavior. She is also interested in understanding how consumer attitudes impact consumer behaviors, and evaluations. Christine was awarded a Center for Services Leadership Research Fellow Award for her research in these areas. |
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Shruti Saxena is a PhD student with research interests in services marketing. Prior to joining the program she worked as a CRM consultant with Tata Consultancy Services. Her clients included companies like GE-Europe and Fairfax Financial Holding-Canada. She received her bachelor's degree in business and her MBA degree in marketing from Narsee Monjee Institute of Management Studies, Mumbai, India. Her current research is focused on issues related to consumption experience and customer participation in service interactions. She has received the Schmidt Memorial Doctoral award and the Center for Services Leadership Doctoral Research award for her existing research. Her dissertation committee includes Ruth Bolton, Mary Jo Bitner and Andrea Morales. |
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Collin Sellman is a fourth year doctoral student at Arizona State University. His current research interests include new solution development in the business-to-business context. Prior to beginning the doctoral program at Arizona State, he was director of product management and development for advanced data networking and security products at Level 3 Communications. Collin has over ten years of management experience in the high technology sector with a particular emphasis on new product and service development. |
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Nancy J. Sirianni is a doctoral candidate in Marketing at the W.P. Carey School of Business at Arizona State University. She earned a B.A. in Sociology from the University of Texas at Austin and has over eight years combined experience in management consulting, service operations and marketing research. Nancy’s research focuses on consumer behavior in retail and service environments with emphasis on branding, customer-employee interactions and strategic service design. She is also interested in understanding emotional consumer attachment including love and brand relationships, and was awarded the Center for Services Leadership Research Fellow Award, the Gene Gallup Fellowship and the Schmidt Memorial Doctoral Fellowship for her work in these areas. Nancy’s dissertation focuses on branded customer service, which involves the management of service brand image through real-time customer interactions with frontline employees. This project won the 2008 Levy-Weitz Dissertation Proposal Award. Additionally, Nancy was selected to represent ASU at the 2009 AMA-Sheth Doctoral Consortium at Georgia State University. |
