Student Services

As a working professional, we know your time is precious. To this end, administrative processes and technical issues are designed to be as transparent as possible. This allows you to focus on the successful completion of your online MBA degree.

Student Services Team

The online MBA program's student services team works closely with you to take care of many required activities and details such as registration and course materials. In addition, the team makes sure you are kept informed of important information and deadlines. During your studies, you are encouraged to contact the team should you need assistance with administrative matters.

Program management support and services include:

• 24-hour response provided for technical, administrative, and curriculum issues
• Announcements, news, and reminders
• Course registration handled for you throughout the program
• Textbooks for each course delivered directly to your home or office
• Supplemental course materials (articles, Harvard Business School case studies, etc.) delivered to you online
• Grade reports e-mailed to you after each course
• First- and second-year orientations planned with professor-led curriculum introductions, team-building events, and student-to-student networking opportunities

Technical Assistance Center

The online MBA program enjoys the full support of W. P. Carey School's Business Information Technology (BIT) department. We understand that schedule flexibility is only as good as your access to coursework, instructors, and fellow students. So, if you do encounter a technical problem, our dedicated in-house support staff is available to resolve technology issues. Services include:

• 24/7 technical support
• Instructional design and course management
• Course delivery and development applications
• Server administration
• Account assistance