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Research Computing
Software & Data - Citrix Error

I am getting an "ICA not found" error. What do I do?

This error indicates that a large number of temporary internet files have built up on the system. To clear these temp files:

1. Open Internet Explorer and click on Tools->Internet Options .

2. On the dialog window that appears, click on the "Delete Files" button.

3. A pop up window will then appear. Check the "delete all offline content" box and then click on OK.

4. Close down all Internet Explorer windows and reconnect to Citrix. The problem should now be resolved.

If you have any questions, contact scott.thompson@asu.edu .

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