COME LEARN FROM THE LEADERS IN THE SCIENCE OF SERVICE
The 2012 Compete Through Service Symposium has come to an end. We are happy to have enjoyed another stellar conference - for those of you who were able to participate, we thank you. For those who were unable to participate, we hope to see you next year!
We encourage you to visit our 2012 Symposium Blog at ctssymposium.typepad.com for a synopsis of the program presentations. Also, you can follow the CSL and the Symposium Twitter feed at twitter.com/wpccsl and hashtag #ctss.
Be sure to mark your calendars for our all new program, November 6-8, 2013. A new website and updated program information are coming soon.
Information on the 2012 Symposium:
CTS Brochure (PDF)
CTS Program Agenda (PDF)
Join us for compelling presentations from:
American Express - Avnet - Center for Services Leadership - The Cheesecake Factory - Michael M. Crow, President, Arizona State University - CustomerBliss - Dramatic Diversity/DD+D - Dyn - Honeywell Aerospace - IBM - IDEO - The INSIGHT Group - Intel - McDonald's - McKinsey & Company - NOVO 1 Contact Centers - Fred Reichheld, creator of the Net Promoter® system of management and author of The Ultimate Question 2.0 - Captain Chesley "Sully" Sullenberger - Walgreens - W. P. Carey School of Business - and more!
View the Complete Speaker List and Presentation Descriptions
The annual Symposium is a one of a kind event that will bring together the most innovative business minds and visionary thought leaders in an engaging, enlightening environment to share ideas that are certain to inspire you.
Watch: The Compete Through Service Symposium Experience