COME LEARN FROM THE LEADERS IN THE SCIENCE OF SERVICE
Agile Pursuits Franchising • AIR Marketing • Arizona State University • Customer Care Measurement and Consulting • Edward Jones • The Go Daddy Group • Heasley & Partners • IBM Kampgrounds of America (KOA) • Procter & Gamble • Sears Holdings Corporation • ServiceSource • Services Transformation and Innovation Group • Symantec • University of North Carolina • USAA • Walter Bond • World Health Congress • W. P. Carey School of Business and more!
Registration for our 2011 program is now closed. We have compiled the following resource links for you related to our 2011 Symposium, we hope you will join us in continuing the learnings from the program.
Download the Symposium Brochure

Download the Symposium Brochure 
Download Agenda 
Leverage the science of service to brighten your organization's future. Service innovation can build a solid infrastructure for your success in this ever-changing, always-accelerating environment. Now in its 22nd year, the Compete Through Service Symposium, brings together the most innovative business minds and visionary thought leaders in an engaging, enlightening environment to share ideas that are certain to inspire you.
You will come away with illuminating strategies and actions to:
- Deliver superior service in adverse conditions
- Create and promote new and innovative service models
- Develop service initiatives into marketable revenue-producers
- Establish a culture of service that differentiates
- Instill an overarching, unrelenting focus on the customer
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