The Center for Services Leadership twitter Email Updates Contact Us

W. P. Carey
School of Business
P.O. Box 874106
Tempe, AZ 85287-4106

Phone: 480-965-6201
Fax: 480-965-2180
Email: csl@asu.edu

 
 
 
 

HOTEL AND TRAVEL

 

Hotel and Travel Information

THE RITZ-CARLTON HOTEL
2401 E. Camelback Rd., Phoenix, AZ 85016
602-468-0700
www.ritzcarlton.com

Our host hotel is the The Ritz-Carlton, Phoenix, a premier hotel in the Southwest, nestled in the heart of the city's shopping, dining and financial district and only 10 minutes from Phoenix Sky Harbor Airport. This elegant luxury hotel  features well appointed guest rooms and suites, exceptional dining options, beautiful outdoor areas and much, much more.  The Ritz-Carlton is renowned for their superior attention to detail and customer service, which is why we have chosen them as our hotel for the Compete Through Service Symposium. 

Attendees are responsible for booking hotel reservations.  Call the Ritz-Carlton directly and mention the "ASU Symposium" to receive the $265 (single or double) special room rate. The hotel reservation deadline is Friday, October 5, 2012. Reservations made after this date are subject to availability and at a rate determined by demand.

Program Start Time:
1:30 p.m. on Wednesday, November 7


Registration begins at 12:30 p.m


Program End Time:
1:00 p.m. on Friday, November 10

Program Agenda (PDF)

Your Registration Fee Includes

Admission to all sessions, your program materials, access to our CTS attendee website, two evening receptions, a plated lunch, two continental breakfasts, snacks and refreshments for breaks throughout the program.

Cancellation Policy

If your plans change and you cannot attend, a colleague is welcome to attend in your place–just call and let us know. Registrations canceled any time prior to Friday, November 2, 2012 are not subject to any fee. Cancellations after that date are subject to a $100 service charge, or your registration fee can be transferred to next year's program.

If disability-related accommodations are required, please call 480-965-6201 at least 14 business days prior to the event.

PRESENTED BY

CSL

with      

IBM

CHAIRMAN SPONSORS

BlueCross BlueShield of Arizona  DuPont


Register Now

EXECUTIVE SPONSORS

  • Avnet
  • The Boeing Company
  • Cardinal Health
  • Charles Schwab
  • Customer Care Measurement & Consulting
  • Honeywell
  • The INSIGHT Group
  • United Stationers

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"A true holistic eye-opener for what is going on in the service industry today, AND what will happen tomorrow."

Morten Soger Nielsen
Customer Engagement Manager
SAP

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