W. P. Carey School of Business
 W. P. Carey      ASU
W. P. Carey Undergraduate MBA Masters/Ph.D. Professional Development Departments Faculty/Research
The Center for Services Leadership twitter Email Updates Contact Us

W. P. Carey
School of Business
P.O. Box 874106
Tempe, AZ 85287-4106

Phone: 480-965-6201
Fax: 480-965-2180
Email: csl@asu.edu

Compete Through Service Symposium Register Now
 

HOTEL AND TRAVEL

 

Hotel and Travel Information

THE RITZ-CARLTON HOTEL
2401 E. Camelback Rd., Phoenix, AZ 85016
602-468-0700
www.ritzcarlton.com

Our host hotel is the The Ritz-Carlton, Phoenix, a premier hotel in the Southwest, nestled in the heart of the city's shopping, dining and financial district and only 10 minutes from Phoenix Sky Harbor Airport. This elegant luxury hotel  features well appointed guest rooms and suites, exceptional dining options, beautiful outdoor areas and much, much more.  The Ritz-Carlton is renowned for their superior attention to detail and customer service, which is why we have chosen them as our hotel for the Compete Through Service Symposium. 

Attendees are responsible for booking hotel reservations.  Call the Ritz-Carlton directly and mention the "ASU Symposium" to receive the $255 (single or double) special room rate. The hotel reservation deadline is Tuesday, October 6, 2009. Reservations made after this date are subject to availability and at a rate determined by demand.

Program Start Time:
1:30 p.m. on Wednesday, November 4


Registration begins at 12:30 p.m


Program End Time:
1:00 p.m. on Friday, November 6

A detailed program agenda will be available online in the coming weeks.


Your Registration Fee Includes

Admission to all sessions, your program materials, two evening receptions, a plated lunch, two continental breakfasts, snacks and refreshments for breaks throughout the program.

Cancellation Policy

If your plans change and you cannot attend, a colleague is welcome to attend in your place–just call and let us know. Registrations cancelled any time prior to Friday, October 24, 2009 are not subject to any fee. Cancellations after that date are subject to a $100 service charge, or your registration fee can be transferred to next year's program.

If disability-related accommodations are required, please call 480-965-6201 at least 14 business days prior to the event.

PRESENTED BY

CSL

CHAIRMAN SPONSORS

BlueCross BlueShield of Arizona IBMMcKinsey&Company Oracle Siemens


Register Now

EXECUTIVE SPONSORS

  • AAA
  • Avnet
  • Cardinal Health
  • Charles Schwab
  • Customer Care Measurement & Consulting
  • The Insight Group
  • McNichols
  • Pfizer
  • United Stationers

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"Services will be resilient through all economic forces. The Compete through Service Symposium highlights that fact and shapes our ability to get it done. This program is both practical and relevant."

Graham Tutton
Vice President, Customer Solutions
McNichols Company


"I have attended a number of conferences and symposiums - This is the first that consistently offered superior, relevant, high-quality speakers from beginning to end."

Lynette Kaminski
Manager
ABD Insurance


"Today inspired me to do more! I was more energized and excited to bring these ideas back to work and try to incorporate these great ideas and concepts."

Kari Tomplin
Manager, Digital Communications
Tri-west Healthcare


"A true holistic eye-opener for what is going on in the service industry today, AND what will happen tomorrow."

Morten Soger Nielsen
Customer Engagement Manager
SAP

ending quote
 

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