WORKSHOP PRICING and DETAILS
Date and location: January 22, 2010
The workshop will be held on the beautiful ASU Tempe Campus at the W. P. Carey School of Business.
Pricing
This program is designed for you to attend with a team member so that you can work together on developing a blueprint around a specific service process. Your registration fee includes all program materials, continental breakfast, beverages and snacks throughout the day, as well as lunch on the day of the program.
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Non-Member pricing – $1475 for a team of 2; $475 for each additional person up to 5
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Center Member pricing – $1275 for a team of 2; $400 for each additional person up to 5
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Non-profit pricing – $1075 for a team of 2; $325 for each additional person up to 5
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If you are interested in attending only during the morning session to learn the Services Blueprinting approach and technique, but not to create a blueprint, please contact Kevin.Burkhard@asu.edu or 480-965-5235
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Timeline for travel
This is a one-day program on Friday, January 22, 2010. We will start promptly at 8:30 a.m. and will conclude at 3:30 p.m. The classroom will open at 8:00 a.m. and we will provide continental breakfast.
Hotel
Our host hotel is the Courtyard Tempe by Marriott hotel, located downtown, and is a ten minute free shuttle ride from your flight into Sky Harbor Airport. From there you are just blocks from downtown Tempe and Arizona State University. Boating, fishing and kayaking on Tempe Town Lake, hiking picturesque Papago Park, the Tempe restaurants, shops and microbreweries of the Mill Avenue District and the California Angels Spring Training Games at Tempe Diablo Stadium, all minutes from your Tempe hotel. For the workshop, we have negotiated a special unpublished room rate of $145.00 plus tax, single or double. To book your room at this rate, please contact Katy Gross at 480-966-2800, ext. 602, or via email at Katy.Gross@Marriot.com and tell her you are with the Services Blueprinting Workshop at ASU.
Cancellation policy
If your plans change and you are unable to attend, a colleague may come in your place. If you must cancel your registration, there is no charge for a cancellation received prior to January 15, 2010. After that date there is a $200 cancellation fee, with no-shows being charged 100 percent of the tuition.
Program questions? Please contact Kevin Burkhard, Director of Strategic Initiatives at Kevin.Burkhard@asu.edu or 480-965-5235.
