CSL Webinars

FREE Webinar Downloads

October 21 Webinar Sponsored by IBM: "Service Science: Practice, Theory, Teaching and Future" by Dr. James C. Spohrer, Director of IBM Global University Programs.

September 30 Webinar: "Service Metrics: Current Practices and Future Opportunities" by Dr. Vicki Smith Daniels, Professor of Supply Chain Management, W. P. Carey School of Business, Arizona State University

August 26 Webinar: "Transforming Product-Dominant Companies to Services" presented by Dr. Steve Brown, Executive Director and Professor, Center for Services Leadership

Check back often for updates on our upcoming webinar offerings.