CSL FACULTY & STAFF
- Mary Jo Bitner, Ph.D., Professor and Executive Director
- Sarah Canales, Business Operations Manager
- Kathleen Chandler, Administrative Secretary
- Denise Fireng, Manager, Marketing & Programs
- Darima Fotheringham, Project Manager, Thought Leadership
- Alicia Holder, Director, Business Partnerships
- Rose McClean, Administrative Secretary
- Amy Ostrom, Ph.D., Professor and Research Director
- Jon Pabillaran, Conference and Activities Assistant
- Nancy Stephens, Ph.D., Professor and Online Program Director
CENTER FOR SERVICES LEADERSHIP NETWORK
The CSL features an experienced, knowledgeable faculty network, committed to conducting research for organizations that seek to utilize service as a competitive edge.
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